[Owncloud] Suggestion: general help framework

Frank Karlitschek frank at owncloud.org
Mon Sep 10 13:46:27 UTC 2012

On 10.09.2012, at 15:38, Thomas Müller <thomas.mueller at tmit.eu> wrote:

> Am Montag, dem 10.09.2012 um 15:01 schrieb Thomas Tanghus:
>> On Monday 10 September 2012 11:22 Christian Reiner wrote:
>>> Ok, this is my suggestion. 
>>> Any comments?
>> I think it is an excellent idea. Apparently I didn't notice your original 
>> proposal.
>> Currently we have the knowledgebase under settings/help.php which also offers 
>> a few links to documentation, but AFAIRC it is very unstructured (it couldn't 
>> connect via OCSClient so I can't say how it looks now).
>> We should have a reliable service that could be queried for up-to-date info to 
>> be provided either as context sensitive help (bubble/popup) and for more 
>> general help, as the welcome page you mentioned.
>> Maybe we could simply store it in a git repository as 
>> markdown/text/wiki/whatever.
> Just FYI:
> we have a topic on the dev meeting in Berlin about this:
> http://owncloud.org/dev/planned-topics-for-developer-meeting-autumn-2012/
> - Community Interaction / mailing list / forum / deciding on one help platform
> Let's summarize all ideas and discuss them in Berlin.

In general I agree. But let´d not postpone everything to the meeting. We already have more topics tan we can discuss and not everybody is in Berlin.

Plus I think that a help framework as discussed is useful independently from the mailing-list / forum / online help discussion.

So if someone has an idea how to do this and is motivated to implement it than I see no point in postponing this. :-)


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