[Owncloud] bugtracker situation

[Frank Karlitschek]

On 22.10.2012, at 18:35, Arthur Schiwon <blizzz at owncloud.com> wrote:

> Well, let's see how it goes.
> 
> Btw, we would want to change the Links to the bug tracker on our web pages.
> 
> And maybe a piece of information on Bug Genie, maybe even above the header to 
> tell people what's going on and where to head to. Atm you only see the log in 
> form (although you're logged in) and a note "You're not allowed to access this 
> page" when you click "Report an issue → Bug Report".

Yes. definitely.


> 
> Cheers
> Arthur
> 
> 
> On Monday, October 22, 2012 05:59:23 PM Frank Karlitschek wrote:
>> Hi everybody,
>> 
>> our current bugtracker bugs.owncloud.org works less than optimal as we all
>> know. We had several discussion on the mailinglist on irc and in personal
>> about options to improve this and I think all the options are on the table.
>> I think we need a solution because it is difficult to work with and people
>> are complaining.
>> 
>> github has a simple but nice issue tracker and it is also nicely integrated
>> so the idea was and is to move to it. We don´t have a lock-in effect there
>> because they have nice import and export APIs. Thomas even wrote a very
>> great migration script :-)
>> 
>> The problem is that we lose the user accounts when we move the existing
>> issues over and urls to the old bugs won´t work anymore.
>> 
>> So what we now do is this:
>> 
>> We will keep the old bugtracker bugs.owncloud.org for the old bugs but I
>> will disable the option to add new bugs. Existing bugs can still be updated
>> and closed. New bugs can be added on github. I even saw recently that other
>> project do it exactly like that too. So it can´t be that wrong ;-)
>> 
>> 
>> This seems to be the best option for now and I hope that works for
>> everybody.
>> 
>> 
>> Frank
>> 
>> 
>> 
>> 
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