[Kroupware] kolab server, request tracker and redirecting to pipes question

[Andreas Gungl]

Am Saturday 10 January 2004 15:58 schrieb Adam Tworkowski:
> Hi,
>
> I am trying to integrate my Kolab server with Request Tracker
> (www.bestpractical.com).   If were to use SMTP services provided by
> regular Exim or Postfix (actaully can't recall if I have us RT with
> Postfix), I would add the the following line to my /etc/aliases file so
> that emails sent to general-request at mydomain.com would be piped to the
> said /usr/bin/rt-mailgate program.  End of story.
>
> general-request:   "|/usr/bin/rt-mailgate --queue General --action
> correspond --url  http://localhost/"
>
> I don't think the Cyrus Sieve filtering (a part of Kolab) is able to
> acheive a pipe -- at least I can't get it to work.  I've tried adding the
> above line to /kolab/etc/postfix/aliases and it doesn't seem to work.  Is
> there a Postfix directive that I need to change?

Did you put your change in /kolab/etc/postfix/aliases.template? Did you make 
sure the change is made in /etc/postfix/aliases too? Did you make sure to 
activate the new alias setting by running /kolab/sbin/newaliases ?

I don't see a reason why this should not work with Postfix in Kolab when it 
already worked outside.

Regards,
Andreas