[Kroupware] Outlook cannot log in to IMAP server

[Paul Gargan]

Stephan Buys wrote:
> Hi Paul,
> 
> Please check that your all the directories leading to your certificates
> have enough permissions for others to access.
> 
> IIRC you need to fix-up's /kolab/etc/kolab permission and give other or 
> group permissions to the folder.
> 
> Kind regards,
> Stephan

Hi Stephan,

Thanks for the reply.
Current permisssions are:

#ls -ld /kolab /kolab/etc /kolab/etc/kolab /kolab/etc/kolab/*.pem

drwxr-xr-x   kolab    kolab     Feb 20 15:30 /kolab
drwxr-xr-x   kolab    kolab     Feb 23 11:56 /kolab/etc
drwxr-xr-x   kolab    kolab     Feb 23 17:58 /kolab/etc/kolab
-rw-r--r--   root     kolab-r   Feb 11 10:37 /kolab/etc/kolab/cert.pem
-rw-r--r--   root     kolab-r   Feb 11 10:37 /kolab/etc/kolab/key.pem

These look correct ...?

Would bad permissions cause the Outlook freezing problem I mentioned in 
my earlier post, especially given that Mozilla seems to be able to 
authenticate and retrieve mail fine?

Paul.

> On Wednesday 18 February 2004 17:30, Paul Gargan wrote:
> 
>>Hi all,
>>
>>I'm testing a install of Kolab 1.08 installed from the src RPMs at
>>http://www.erfrakon.de/projects/kolab/download/kolab-server-1.0/src/
>>
>>Using Mozilla 1.5 on Linux, clients can log in, send mail, etc.
>>A typical extract from the imapd.log (trimmed & wrapped):
>>
>>Feb 18 11:53:12 limoncello <debug> imapd[19236]: accepted connection
>>Feb 18 11:53:12 limoncello <notice> imapd[19236]:
>>	TLS engine: cannot load CA data
>>Feb 18 11:53:12 limoncello <notice> imapd[19236]:
>>	starttls: TLSv1 with cipher AES256-SHA (256/256 bits reused)
>>	no authentication
>>Feb 18 11:53:19 limoncello <notice> imapd[19236]:
>>	login: pastis[192.168.5.100] jbloggs at example.com plain+TLS
>>	User logged in
>>Feb 18 11:53:19 limoncello <debug> imapd[19236]:
>>	seen_db: user jbloggs at example^com opened
>>	/kolab/var/imapd/user/j/jbloggs at example^com.seen
>>Feb 18 11:53:19 limoncello <debug> imapd[19236]:
>>	open: user jbloggs at example^com opened INBOX
>>
>>Basically, everything works. The "TLS engine: cannot load CA data" line
>>is worrying, but IMAP over TLS seems to work regardless.
>>
>>However, using Outlook 2000 on Windows 2000 doesn't work. Outlook
>>launches, and then freezes. Normally with the message in the status bar
>>"Fetching new headers in the inbox for <hostname>". I've all Office
>>Updates applied, so I don't think it's the same problem that's noted in
>>Microsoft's Knowledge Base article Q283191.
>>
>>In the logs, all I see is:
>>
>>Feb 18 12:42:27 limoncello <debug> imapd[20294]: accepted connection
>>Feb 18 15:21:52 limoncello <debug> imapd[20912]: mydelete:
>>	starting txn 2147483687
>>Feb 18 15:21:52 limoncello <debug> imapd[20912]: mydelete:
>>	committing txn 2147483687
>>Feb 18 15:21:52 limoncello <debug> imapd[20912]: mystore:
>>	starting txn 2147483688
>>Feb 18 15:21:52 limoncello <debug> imapd[20912]: mystore:
>>	committing txn 2147483688
>>Feb 18 12:42:27 limoncello <notice> imapd[20294]:
>>	TLS engine: cannot load CA data
>>Feb 18 12:42:27 limoncello <notice> imapd[20294]:
>>	starttls: TLSv1 with cipher RC4-MD5 (128/128 bits reused)
>>	no authentication
>>Feb 18 12:42:27 limoncello <notice> imapd[20294]:
>>	login: machine2[192.168.5.140] pgargan at example.com plaintext+TLS
>>Feb 18 12:42:27 limoncello <debug> imapd[20294]:
>>	seen_db: user pgargan at example^com opened
>>	/kolab/var/imapd/user/p/pgargan at example^com.seen
>>
>>I'm not sure what the "mydelete" and "mystore" entries are, or if 
>>they're relevant to this example. Note that the "login:" line *doesn't* 
>>say "User logged in" whereas the log from the Mozilla client does.
>>
>>Has anyone else seen this problem?
>>Does anyone know how to fix it?
>>
>>Regards,
>>Paul Gargan.