[Konversation-devel] [konversation] [Bug 329793] Krash!

[Eike Hein]

https://bugs.kde.org/show_bug.cgi?id=329793

--- Comment #18 from Eike Hein <hein at kde.org> ---
> Yet here we have an example where this is blatantly not true. I'm not being treated as an equal, because you've decided that 5 minutes of your time is more valuable than 10 hours of my time. You saved 5 minutes of your time and squandered 10 hours of mine. How is that equal? Or fair?

This is simply not an accurate reflection of how it went down -- Christoph did
refer you to the next proper venue to inquire about the availability of a newer
version of Qt for your system to test with: Ubuntu forums. The people there are
more effective at helping with Ubuntu-specific problems than we are, i.e.
you're likely overestimating our knowledge there. For example, I have honestly
no idea if there is a newer Qt available for your Ubuntu version anywhere. I'd
have to ask someone else or ask a search engine, too.

Christoph in particular triages tons and tons and tons of user reports almost
every day, and it's not reasonable to expect him to write long step-by-step
tutorials in every response that take into account all the variables you might
encounter and that he would need to research himself. His time is better spent
doing exactly what he did here, and exactly what you request: He used the
knowledge and time he does have available to interpret and classify your
problem, and tell you where to go with it. There's no reason to assume he
wasn't acting in good faith and to the best of what his circumstances would
allow.

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