[Konversation-devel] [konversation] [Bug 329793] Krash!

Eike Hein hein at kde.org
Wed Jan 15 06:13:34 UTC 2014


https://bugs.kde.org/show_bug.cgi?id=329793

--- Comment #8 from Eike Hein <hein at kde.org> ---
> There are facts, and then there is customer service.

This website is not a customer service venue, it's a developer tool. The goal
is to do well by our users, but to do so we have to operate with efficiency,
and keeping the bug database in a condition useful to developers helps with
that.

Yes, we could kiss your arse and hand you chocolates and all the other
trappings of traditional customer relations, but the relation we prefer is to
treat you as our equal in the participative endeavour that open source
development is (the fruits of which you also got for free, by the way). As our
equal we hope you would mind the same broader concerns we need to mind, such as
spending our resources wisely. With that in mind I did not deflect anything,
instead I offered reason. I'm sorry you felt not respected, but I hope you can
see the respect that is in transparency of that kind.


> To say "nor do we have such old Qt versions ourselves to test with" is patently false, because I didn't go out of my way to downgrade to this version.

None of the Konversation developers uses Kubuntu/Ubuntu. Konversation nor KDE
are affiliated with that distro. "LTS" is a promise made by your system vendor;
you should inquire why they don't support you by supplying bugfixes that
already exist.

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