Invalid transaction id
Thomas Baumgart
thb at net-bembel.de
Thu Apr 5 09:46:32 UTC 2018
Hi,
On Mittwoch, 4. April 2018 17:35:53 CEST Jack wrote:
> On 2018.04.04 11:28, Gary Kirkpatrick wrote:
> > i have set up several accounts and all of a sudden when I try to edit
> > an
> > account I just set up I get an error message
> >
> >
> > Unable to modify account 'xxx'. Cause: Invalid transaction id '
> >
> > I could not find that error message on the forum. Any thoughts?
> >
> > I deleted the account and did it again, same error message. The
> > second
> > time I edited the account and saved with making no changes, and it was
> > fine. Then I tried to change the online settings to an earlier date
> > and
> > the error returned.
> >
> > thanks
> >
> >
> > gary
>
> We need more information to help:
> - which version of KMM, what platform (OS/distro)
> - after you get the error, does a Consistency Check report any errors?
> - do you get the error when you click Edit/Account or when you try to
> save?
> - what is the opening date of the account, and is it later than the
> date you are trying to set for online retrieval?
> - can you provide instructions for generating the error starting from a
> new .kmy file? This would help someone replicate the error.
What does the Tools/Consitency Check report?
In case you cannot duplicate the problem on a new file, can you duplicate it
using an anonymized file which you then can provide to us? See the manual at
https://docs.kde.org/stable4/en/extragear-office/kmymoney/
details.formats.anonymous.html for details.
--
Regards
Thomas Baumgart
https://www.telegram.org/ Telegram, the better WhatsApp
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