[kmymoney] [Bug 396831] 5.0 Version - Crashes when importing OFX/QFX File Using Firefox

Tue Dec 11 00:09:40 GMT 2018

It's actually on the forums, and yes - for Citi Credit Card:   
http://www.ofxhome.com/ofxforum/viewtopic.php?id=49566

On 2018.12.10 19:03, Brendan Coupe wrote:
> Make sure you are looking at Citi Cards. The last error I saw was  
> 2015,
> there were a couple in 2014 and there were a bunch in 2013. I don't  
> see any
> recent errors. Not sure why since the URL does not return anything.  
> Not
> sure what they are checking.
> 
> It's a permission error, not sure if it's HTTP(s) or OFX.
> 
> If I go to the URL with HTTP I get a 404 error (
> http://www.accountonline.com/cards/svc/CitiOfxManager.do):
> 
> Not Found
> The requested URL /cards/svc/CitiOfxManager.do was not found on this  
> server.
> 
> Additionally, a 404 Not Found error was encountered while trying to  
> use an
> ErrorDocument to handle the request.
> 
> If I go to the URL with HTTPS I get (
> https://www.accountonline.com/cards/svc/CitiOfxManager.do):
> 
> We're very sorry, but that content you are looking for can't be found.
> Please try the homepage again. If you continue to receive this  
> message,
> please call the Customer Service number on the back of your card. We
> apologize for any inconvenience and appreciate your patience.  
> [Citi001]
> 
> 
> 
> ----
> Brendan Coupe
> 
> 
> On Mon, Dec 10, 2018 at 4:50 PM Jack <ostroffjh at users.sourceforge.net>
> wrote:
> 
> > Nothing showing up in ofxlog.txt does seem pretty strange to me.   
> What
> > happens if you point your browser to the URL KMM seems to be using
> > (with https:)?
> >
> > Looking at the errors logged at ofxhome, it seems other folks have  
> had
> > the same issue in 2017, but no clear resolution.
> >
> >  From the error message, can you tell if it's an HTTP error or an  
> OFX
> > error?  It sounds like HTTP, but I don't know that helps any with
> > solving it.
> >
> > On 2018.12.10 18:05, Brendan Coupe wrote:
> > > Jack,
> > >
> > > I'm not getting anything in ofxlog.txt on either computer no  
> matter
> > > which
> > > account I download to. I also have a /home/thb folder on one of my
> > > computers and nothing is going into it either. I forget what that  
> was
> > > for,
> > > it's been there for years. I'm sure Thomas can remind me. I'm  
> running
> > > from
> > > the master branch on both computers.
> > >
> > > Jeff,
> > >
> > > I try not to share anything too specific but yes this is Citi  
> Visa,
> > > specifically the Costco Visa card. By the way, I kept saying  
> Citibank
> > > when
> > > I was talking to tech support and they kept telling me it's just  
> Citi
> > > or
> > > Citi Cards. That they could help me with☺
> > >
> > > Did your problem start in the past 2 or 3 weeks?
> > >
> > > What version of KMM are you running?
> > >
> > > I was thinking about going back to 5.0.1 or 5.0.2 but it's  
> probably
> > > not
> > > worth the trouble if this is affecting a lot of people. It feels  
> like
> > > a
> > > bank issue.
> > >
> > > ----
> > > Brendan Coupe
> > >
> > >
> > > On Mon, Dec 10, 2018 at 3:12 PM Jeff Barlow <jeff at wb6csv.net>  
> wrote:
> > >
> > > > I assume this is about Citibank. Is there some reason to avoid
> > > naming
> > > > them? There must be 100s of us with the same issue.
> > > >
> > > > On 12/10/18 1:47 PM, Brendan Coupe wrote:
> > > > > I think you misunderstood what I meant to say. I would not  
> bank
> > > over
> > > > > http either.
> > > > >
> > > > > While mapping the account via KMM, which I think uses the
> > > settings on
> > > > > ofxhome.com, the URL is https. I don't think there is any  
> chance
> > > this
> > > > > bank would allow http connections. This is a major bank in  
> the US.
> > > > >
> > > > > When I look at my kmy file, the URL is https.
> > > > >
> > > > > The only thing that has http (without the s) is the error  
> message
> > > when
> > > > > I try to access my bank or if I try to map online banking  
> again.
> > > > >
> > > > > So everything is http except the URL in the error message.
> > > > >
> > > > > Is all of the text in the error message coming from the bank  
> or
> > > is KMM
> > > > > generating the error based on error codes? I don't see  
> anything
> > > in the
> > > > > source code so I don't think it's coming from KMM. Could it be
> > > coming
> > > > > from libofx if not the bank?
> > > > >
> > > > > I'm really hoping this is not a bank problem because I'll  
> probably
> > > > > never get them to fix it. I'm starting to lose hope though.
> > > > >
> > > > > I have another bank with 2 savings accounts. In one the OFX  
> file
> > > has
> > > > > positive numbers for interest earned. In the other the  
> interest is
> > > > > negative. I have to run a command on the OFX file before I  
> import
> > > it
> > > > > or the interest goes into the Payment column instead of the
> > > Deposit
> > > > > column. I have made many phone calls an barely got the last
> > > person to
> > > > > understand the difference between plus and minus. Once they  
> did
> > > they
> > > > > said they would take care of it. Many months later....
> > > > >
> > > > > The text of the error message is:
> > > > > Access Denied
> > > > > You don't have permission to access
> > > > > "http://www.Bank2.com/cards/xxxx/Bank2.do" on this server.
> > > > >
> > > > > ----
> > > > > Brendan Coupe
> > > > > On Mon, Dec 10, 2018 at 12:33 PM Thomas Baumgart
> > > <thb at net-bembel.de>
> > > > wrote:
> > > > >>
> > > > >> Brendan,
> > > > >>
> > > > >> On Montag, 10. Dezember 2018 20:01:48 CET Brendan Coupe  
> wrote:
> > > > >>
> > > > >>> Not surprisingly I got nowhere talking to tech support at  
> the
> > > Bank2. I
> > > > >>> don't think anyone answering the phones knows anything about
> > > direct
> > > > >>> connect. "Can you logon to our website" and "reinstall your
> > > personal
> > > > >>> finance software" is about all they could suggest.
> > > > >>
> > > > >> I am not surprised by that.
> > > > >>
> > > > >>> One thing I noticed is that the error message  says http  
> while
> > > the url
> > > > >>> used by ofx is https. Is KMM or libofx ignoring the http(s)
> > > part of
> > > > >>> the online banking setting?
> > > > >>
> > > > >>  From what I see at a glance, it should not, but using http  
> with
> > > a
> > > > banking connection is not what you want. I would not want to  
> make
> > > business
> > > > with such a bank.
> > > > >>
> > > > >>> Another possible complication is that the domain they use is
> > > > >>> redirected to their main domain name. My user name a  
> password
> > > work on
> > > > >>> the website. I've tried various changes to the ofx url but  
> none
> > > of
> > > > >>> them worked.
> > > > >>>
> > > > >>> The error on Bank2 is the same no matter what I type into  
> the
> > > username
> > > > >>> and password fields.
> > > > >>>
> > > > >>> This is annoying because it's a credit card and I like to
> > > import every
> > > > >>> day or two so that their aren't any surprises.
> > > > >>
> > > > >> --
> > > > >>
> > > > >> Regards
> > > > >>
> > > > >> Thomas Baumgart
> > > > >>
> > > > >> https://www.signal.org/       Signal, the better WhatsApp
> > > > >> -------------------------------------------------------------
> > > > >> Why do programmers wear glasses?
> > > > >> Cause they don't C#.
> > > > >> -------------------------------------------------------------
> > > > >
> > > >
> > > >
> > > > --
> > > > Later,
> > > > Jeff
> > > >
> > >
> >
> >
>