[kmymoney] [Bug 396831] 5.0 Version - Crashes when importing OFX/QFX File Using Firefox

Tue Dec 11 00:03:16 GMT 2018

Make sure you are looking at Citi Cards. The last error I saw was 2015,
there were a couple in 2014 and there were a bunch in 2013. I don't see any
recent errors. Not sure why since the URL does not return anything. Not
sure what they are checking.

It's a permission error, not sure if it's HTTP(s) or OFX.

If I go to the URL with HTTP I get a 404 error (
http://www.accountonline.com/cards/svc/CitiOfxManager.do):

Not Found
The requested URL /cards/svc/CitiOfxManager.do was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an
ErrorDocument to handle the request.

If I go to the URL with HTTPS I get (
https://www.accountonline.com/cards/svc/CitiOfxManager.do):

We're very sorry, but that content you are looking for can't be found.
Please try the homepage again. If you continue to receive this message,
please call the Customer Service number on the back of your card. We
apologize for any inconvenience and appreciate your patience. [Citi001]

----
Brendan Coupe

On Mon, Dec 10, 2018 at 4:50 PM Jack <ostroffjh at users.sourceforge.net>
wrote:

> Nothing showing up in ofxlog.txt does seem pretty strange to me.  What
> happens if you point your browser to the URL KMM seems to be using
> (with https:)?
>
> Looking at the errors logged at ofxhome, it seems other folks have had
> the same issue in 2017, but no clear resolution.
>
>  From the error message, can you tell if it's an HTTP error or an OFX
> error?  It sounds like HTTP, but I don't know that helps any with
> solving it.
>
> On 2018.12.10 18:05, Brendan Coupe wrote:
> > Jack,
> >
> > I'm not getting anything in ofxlog.txt on either computer no matter
> > which
> > account I download to. I also have a /home/thb folder on one of my
> > computers and nothing is going into it either. I forget what that was
> > for,
> > it's been there for years. I'm sure Thomas can remind me. I'm running
> > from
> > the master branch on both computers.
> >
> > Jeff,
> >
> > I try not to share anything too specific but yes this is Citi Visa,
> > specifically the Costco Visa card. By the way, I kept saying Citibank
> > when
> > I was talking to tech support and they kept telling me it's just Citi
> > or
> > Citi Cards. That they could help me with☺
> >
> > Did your problem start in the past 2 or 3 weeks?
> >
> > What version of KMM are you running?
> >
> > I was thinking about going back to 5.0.1 or 5.0.2 but it's probably
> > not
> > worth the trouble if this is affecting a lot of people. It feels like
> > a
> > bank issue.
> >
> > ----
> > Brendan Coupe
> >
> >
> > On Mon, Dec 10, 2018 at 3:12 PM Jeff Barlow <jeff at wb6csv.net> wrote:
> >
> > > I assume this is about Citibank. Is there some reason to avoid
> > naming
> > > them? There must be 100s of us with the same issue.
> > >
> > > On 12/10/18 1:47 PM, Brendan Coupe wrote:
> > > > I think you misunderstood what I meant to say. I would not bank
> > over
> > > > http either.
> > > >
> > > > While mapping the account via KMM, which I think uses the
> > settings on
> > > > ofxhome.com, the URL is https. I don't think there is any chance
> > this
> > > > bank would allow http connections. This is a major bank in the US.
> > > >
> > > > When I look at my kmy file, the URL is https.
> > > >
> > > > The only thing that has http (without the s) is the error message
> > when
> > > > I try to access my bank or if I try to map online banking again.
> > > >
> > > > So everything is http except the URL in the error message.
> > > >
> > > > Is all of the text in the error message coming from the bank or
> > is KMM
> > > > generating the error based on error codes? I don't see anything
> > in the
> > > > source code so I don't think it's coming from KMM. Could it be
> > coming
> > > > from libofx if not the bank?
> > > >
> > > > I'm really hoping this is not a bank problem because I'll probably
> > > > never get them to fix it. I'm starting to lose hope though.
> > > >
> > > > I have another bank with 2 savings accounts. In one the OFX file
> > has
> > > > positive numbers for interest earned. In the other the interest is
> > > > negative. I have to run a command on the OFX file before I import
> > it
> > > > or the interest goes into the Payment column instead of the
> > Deposit
> > > > column. I have made many phone calls an barely got the last
> > person to
> > > > understand the difference between plus and minus. Once they did
> > they
> > > > said they would take care of it. Many months later....
> > > >
> > > > The text of the error message is:
> > > > Access Denied
> > > > You don't have permission to access
> > > > "http://www.Bank2.com/cards/xxxx/Bank2.do" on this server.
> > > >
> > > > ----
> > > > Brendan Coupe
> > > > On Mon, Dec 10, 2018 at 12:33 PM Thomas Baumgart
> > <thb at net-bembel.de>
> > > wrote:
> > > >>
> > > >> Brendan,
> > > >>
> > > >> On Montag, 10. Dezember 2018 20:01:48 CET Brendan Coupe wrote:
> > > >>
> > > >>> Not surprisingly I got nowhere talking to tech support at the
> > Bank2. I
> > > >>> don't think anyone answering the phones knows anything about
> > direct
> > > >>> connect. "Can you logon to our website" and "reinstall your
> > personal
> > > >>> finance software" is about all they could suggest.
> > > >>
> > > >> I am not surprised by that.
> > > >>
> > > >>> One thing I noticed is that the error message  says http while
> > the url
> > > >>> used by ofx is https. Is KMM or libofx ignoring the http(s)
> > part of
> > > >>> the online banking setting?
> > > >>
> > > >>  From what I see at a glance, it should not, but using http with
> > a
> > > banking connection is not what you want. I would not want to make
> > business
> > > with such a bank.
> > > >>
> > > >>> Another possible complication is that the domain they use is
> > > >>> redirected to their main domain name. My user name a password
> > work on
> > > >>> the website. I've tried various changes to the ofx url but none
> > of
> > > >>> them worked.
> > > >>>
> > > >>> The error on Bank2 is the same no matter what I type into the
> > username
> > > >>> and password fields.
> > > >>>
> > > >>> This is annoying because it's a credit card and I like to
> > import every
> > > >>> day or two so that their aren't any surprises.
> > > >>
> > > >> --
> > > >>
> > > >> Regards
> > > >>
> > > >> Thomas Baumgart
> > > >>
> > > >> https://www.signal.org/       Signal, the better WhatsApp
> > > >> -------------------------------------------------------------
> > > >> Why do programmers wear glasses?
> > > >> Cause they don't C#.
> > > >> -------------------------------------------------------------
> > > >
> > >
> > >
> > > --
> > > Later,
> > > Jeff
> > >
> >
>
>
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