Krita Fund website improvements

[halla at valdyas.org]

To start with: we currently have accounts with Paypal, Mollie, Stripe, 
Braintree and Liberapay. Our one-time donations use Mollie currently, 
fund.krita.org Braintree and github donations Stripe. Apart from 
one-time donations, that's because the platform demands those payment 
providers.

It looks like Mollie stopped supporting credit cards some time ago, so I 
need to look into that.

On 2025-08-11 12:54, Tymon Dąbrowski wrote:
> Hi,
> 
> I talked with Askmeaboutloom (maintainer of Drawpile which just
> recently got donations on their website, see for comparison:
> https://donate.drawpile.org/) and finally got some idea on how to
> approach improving the Krita Fund.

I still think the best example for getting donations is Blender...

Drawpile has the donor manually copy bank details which is probably not 
a good idea. What would be a good idea to take over from their site is 
to have several donation methods next to each other. We could trim 
mollie to only provide the European methods (which make direct bank 
transfer easy), add paypal (bank transfer/credit card) and stripe 
(credit card)

As for recurring donations, the only place where people can manage those 
themselves are paypal and fund.krita.org.

> -------------------------------
> A) Design of the pages
> -------------------------------
> 
> After thinking about it, I believe that it would be easier to have all
> donation options accessible on just one page. Right now if someone
> presses the Donate button on the main website, they do end up on the
> Krita Fund

It goes to https://krita.org/en/donations, though? Or is that one of the 
changes you made?

I would put those on a horizontal row, though. I also think the header 
with the image is too big: as soon as the page loads, the donation 
options should be visibble.

> I wonder if making all options available on Krita Fund website in one
> place wouldn't make it easier for users? And then the Donate page on
> the main website would redirect to Krita Fund.

That's what blender does, and it shows a really clean page for initial 
donations (recurring/one time). I also rather like that the default is 
100 euros...

> 
> ------------------------------------------
> 
> B) Issues when trying to donate
> ------------------------------------------
> 
> One time donations:
> 
> 1) The most important one: when I try to make a one-time donation, the
> most convenient/most clear way is... a bank transfer through Mollie
> (instead of just direct). Because I just click the amount, and then
> the Donate button, and then from payment options I recognize only
> Paypal (and Klarna, though that only after clicking through every
> option), and I don't have a Paypal account. The direct bank transfer
> info is way lower on the page and I could easily miss it. Is it not
> possible to get credit cards there? Is it possible to get BLIK there?
> (I know Stripe has it, but not sure if we can have Stripe).

The list of options is generated by Mollie, so we cannot change that. 
But we can start using a different payment provider if their UI is 
better. Drawpile uses Stripe, not sure what Blender uses (their one time 
donation page lets you choose between paypal or a list of 
card/sepa/bancontact/eps).

> 2) The methods mentioned below aren't actually the methods allowed
> within Mollie, for example there are no credit cards now.

Yes, I need to investigate that...

> 3) The direct bank transfer is way below.

With mollie, we cannot change that.

> 4) When I click through the methods, it gives me random languages, for
> example Sofort/Klarna gives me German, despite Polish being in the
> list, and Bancontact gives me French, despite English being there, but
> maybe it's a French method of payment.

Ditto (bancontact is Belgian, btw)

> 5) Klarna is the By Now, Pay Later method. I don't even know if it
> supports paying immediately, but people use it mostly for the BNPL.
> It's not really what should be used for donations.

We can remove that from the list of supported payment methods in mollie, 
but it actually does get used.

> 
> 6) Now, inaccessible from the Krita Fund website.
> 
> Regular donations:
> 
> 1) When not logged in, you don't see the methods to pay. Would be nice
> to have it all clear before logging in.

Good point.

> 
> 2) To get to the memberships and method payments etc., you click on
> the memberships, but they don't have any indication of being
> clickable. They look like a static display of options.

Ditto

> 3) When you're not logged in, and click on a membership, and then the
> "Plan variations available", and then "switch to euros/dollars", then
> it doesn't work and doesn't inform the user why. (It's because it
> gives an error 403 because they're not logged in yet).

I guess that's a maintenance issue. We should integrate a new drop of 
blender's fund code...

> 4) "Plan variations available" is not a good way to say "you can pay
> in euro or dollars and you can pay monthly or yearly". It should be
> all clear on the page where you choose the method.

I agree.

> 5) Sign in says "sign in using KDE Invent or following 3rd party
> accounts:" and the list below only contains KDE Invent. If you can
> only log in using KDE Invent, then it should just be the only option.
> (Having more options would be good, but since for now we have one, it
> should look nice right now, too)

This is the biggy. The promise was for google, apple, facebook and other 
evil corp logins, but that never happened. The invent account 
requirement is a disaster for fund.krita.org!

Especially since people still cannot manage their subscriptions 
succesfully.

> 6) Sign Up dialog has a button in a bad color scheme (white text on a
> bright gray button).

That should be fixable.

> 
> 7) Emmet can confirm this, and advise on this, but apparently the USA
> just doesn't do bank transfers like we do in the UE. I even saw fees
> for Bank of America and one domestic transfer costed like tens of
> dollars? If so, we should be more clear on the website that bank
> transfers are an European thing (I have no idea about the rest of the
> world, we should learn about that too), because Americans will just
> get confused or worse, try to actually send it with such high fees.

Is this for one-time donations or for fko? I.e., Mollie or Braintree?

> 8) The button "Subscribe" would be better if it was something like
> "Start donations" etc.
> 
> 9) I know that Krita Fund has perks, but if we can donate through
> Paypal, and Paypal has an option to set up regular transfers too,
> maybe we could have it as well? So people could donate without having
> to have a KDE Invent account (they'd miss out on Krita Fund perks but
> they're not really all that useful yet, and more options or more
> convenient options is better here, I think).

I agree that we should offer that as well.

> Btw, I also made this MR to the website to change the color of the
> Donate button to magenta pink, trying to make it similar to what we
> have in the logo, and to make it stand out, but not *too much*:
> https://invent.kde.org/websites/krita-org/-/merge_requests/96

It's lovely :-)

Cheers,

Halla