Issues with decrypting

[Ingo Klöcker]

On Dienstag, 1. Juli 2025 23:05:17 Mitteleuropäische Sommerzeit Tee Nolden 
wrote:
> I work at the Service Desk for Delta Dental of Missouri, and I have a team
> that is having trouble using the decrypting feature on Kleopatra, version
> 4.0.0.250402 2025-06-05.

Are you running Kleopatra on Linux? Which version of gnupg is installed/used?

> We seem to be running into an issue where some members of the team can
> decrypt a message just fine with an encryption key but other members are
> unable to decrypt that same file with the same key. The ones that can't
> decrypt will get the error message: "Used Key was not marked for
> encryption. WARNING: message was not integrty protected." I have verified
> the subkey is marked with an 'e' for encryption as well.
> 
> We house the application on a terminal server and I've tried un/reinstalling
> the app and a reboot of the server. Also we've reimporting the certificates
> serveral times.

Are all members of the team using the same application on the same terminal 
server? Do they all use the same account on the terminal server?

Regards,
Ingo
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 228 bytes
Desc: This is a digitally signed message part.
URL: <http://mail.kde.org/pipermail/kdepim-users/attachments/20250702/1fd5fc28/attachment.sig>