Support request

[Ingo Klöcker]

Hi,

for the future: The first thing you should tell us (and other people you ask 
for support) is the exact version of the software you are using. Since you 
appear to be using Kleopatra on Windows I assume that you use some version of 
Gpg4win.

Continued below...

On Montag, 4. November 2024 14:37:10 CET Pinar GUNER wrote:
> Using Kleopatra, I met this issue when I try to import keys :
> 
> J:/Martageix/***********/CH_FRA_PGP_PRD_30102024_0xE3BC4618_public.asc
> (Importé avec gpg) gpg: can't connect to the keyboxd: Échec de l'appel IPC
> connect
> gpg: error opening key DB: No Keybox daemon running
> gpg: clef C9A3CADCE3BC4618 : clef publique introuvable : Input/output error
> gpg: erreur de lecture de « -&12 » : Input/output error
> gpg: import from '-&12' failed: Input/output error
> gpg:       Quantité totale traitée : 0
> ________________________________
> J:/Martageix/*************/CH_FRA_PGP_PRD_30102024_0xE3BC4618_public.asc
> (Importé avec gpgsm) gpgsm: quantité totale traitée : 0
> gpgsm: erreur d'importation du certificat : Fin de fichier
> 
> Could you please let me know why I have this message and how I can solve it
> ?

It seems that keyboxd which is part of GnuPG is missing or cannot be started 
on your system, but I have no idea what could cause this problem.

I suggest that you contact the Gpg4win community via the forum (https://
forum.gnupg.org/c/gpg4win/help-en/6). There you'll find people who know much 
more about Gpg4win and using Kleopatra on Windows than here.

Regards,
Ingo
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