Fwd: Kleopatra error message

[Martin Hurley]

To whom it may concern

I am forwarding this query to you as advised below.

Regards,
Martin Hurley

*Martin Hurley*

Senior Operations Manager
Admissions, UCD Registry, Tierney Building
University College Dublin
Belfield, Dublin 4

Tel: +353 (1) 716 1318
e-mail: martin.hurley at ucd.ie
Web: www.ucd.ie/registry


---------- Forwarded message ---------
From: Yuri Chornoivan <yurchor at ukr.net>
Date: Wed, 27 Nov 2019 at 16:39
Subject: Re: Kleopatra error message
To: <kde-doc-english at kde.org>
Cc: Martin Hurley <martin.hurley at ucd.ie>


середа, 27 листопада 2019 р. 18:34:24 EET Martin Hurley написано:
> To whom it may concern
>
> I am looking for advice on how to decrypt files using Kleopatra PGP.  We
> have been using this for a number of years to decrypt files from an
> organisation in the US. The problem is that the only PC this works on is
> mine, the one used to generate the keys initially, and this is on Windows
7
> and out of warranty and will have to be replaced shortly. I am including a
> screenshot below of what happens when one of my colleagues tries to
decrypt
> one of the files in question. I have exported both the certificate and the
> secret key and she has imported them but still gets a message saying 'No
> secret key'.
>
> Any advice would be appreciated.
>
> [image: image.png]
>
> Regards,
> Martin Hurley

Hi,

First of all, sorry for not answering your question.

This list is for issues with KDE (and Kleopatra) documentation. Can you
send
the same message to the support list please?

kdepim-users at kde.org

You can subscribe to receive answers here:

https://mail.kde.org/mailman/listinfo/kdepim-users

Thanks for your patience.

Best regards,
Yuri
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