[kdepim-users] KMail frequently fails to fetch mail - need to clear akonadi cache

ITSEF Admin itsef-admin at brightsight.com
Tue Nov 12 16:53:05 GMT 2013

On Monday 04 November 2013 11:56:48 itsef-admin wrote:
> Our IMAP server (Kolab -> cyrus) is shut down briefly for back-up purposes
> each night. When I leave Kontact/KMail running over night, all e-mail
> accounts will be offline in the morning - I assume this is due to the
> disconnection at night.
> Problem 2: Whenever the accounts have been offline, there seems to be a very
> good chance that KMail will no longer collect mail in the INBOX of an
> account- even after going back online. All mail in subfolders (I have sieve
> filters running on the server) is flagged and displayed correctly, but very
> often, the mail in the inbox is not. This has already caused me to miss
> some mails during a work day... :-( Whenever this happens, the only way to
> get the inbox updated again is to fier up akonadiconsole and do a "clear
> akonadi cache" on that inbox, plus sometimes also restarting Kontact -
> highly annoying and not really something I would like to have to tell our
> users to do.

I have reported this as https://bugs.kde.org/show_bug.cgi?id=327513 - if you 
have anything to add to that bug report, please feel free to do so - thanks!


	Thomas Ribbrock, IT-Team brightsight
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