[kdepim-users] Kmail is not working with my Cyrus Imap server

[Ingo Klöcker]

On Monday 19 January 2009, Public Mailing Lists wrote:
> Ingo Klöcker wrote:
> > On Tuesday 30 December 2008, Public Mailing Lists wrote:
> >> Ingo Klöcker wrote:
> >>> On Thursday 25 December 2008, Public Mailing Lists wrote:
> >>>> Hi there,
> >>>>
> >>>> Kontact is a nice program, and I'd like to use it for my email,
> >>>> calendar, etc. I have a Cyrus Imap server (Cyrus Imap 2.2 on
> >>>> Debian 4). Cyrus imap runs fine, and I can access it from
> >>>> Thunderbird, Evolution, and from Outlook.
> >>>>
> >>>> Only with Kontact/Kmail (4:3.5.10-0ubuntu1~hardy3), I can't
> >>>> access my mail. Apparently, Kmail does not fetch the folder list
> >>>> from the server. I can't find any error message. Kmail is just
> >>>> hanging here and not doing anything when I click on the folder
> >>>> icon.
> >>>>
> >>>> Does anyone have experience with this issue? Is there any way to
> >>>> tell what Kmail is trying to do, or to get an error message?
> >>>
> >>> Maybe this is caused by the intermittent problems with Sieve and
> >>> older versions of Cyrus (cf. [1])? OTOH, this problem should be
> >>> fixed in KDE 3.5.10 which you seem to be using.
> >>
> >> I'm using kmail from kmail 4:3.5.10-0ubuntu1~hardy3. This is from
> >> Ubuntu eeePC distribution.
> >>
> >> Kontact also has some problems with placing its calendar reminder
> >> icon in the panel. It frequently puts it just on top of the eeePC
> >> button at the very left corner.
> >>
> >>> What happens if you click on "Check What the Server Supports" on
> >>> the Security page of the settings dialog of the IMAP account? Is
> >>> "Show only subscribed folders" or "Show only locally subscribed
> >>> folders" checked?
> >>
> >> If I click on "Check What the Server Support", it contacts the
> >> imap server, and then it displays "Encryption: none" and
> >> "Authentication Method: Clear Text". The other options are grayed
> >> out. This is correct, as this is the way the server is configured.
> >>
> >> "Show only subscribed folders" and "Show only locally subscribed
> >> folders" are not checked. I've tried to check them and then
> >> subscribe to folders manually. However, kmail does not fetch a
> >> folder list to pick from. When I go "subscribe", the folder list
> >> to subscribe from stays empty.
> >
> > Hmm, I'm out of ideas.
> >
> > Since you do not use encryption you could capture the communication
> > between KMail and the server with Wireshark or a similar tool. The
> > log will contain your password in cleartext, so make sure to remove
> > the password from the log if you want to send the log to this list.
> > Alternatively, just send the communication log starting after
> > authentication.
>
> Well, how can I do that? Could you send me a command line real quick
> that does this? The network is being used by other people while I'm
> doing that, so it's would be good to say something like "record only
> communications to this host and this port" or something.

The following link describes how to use wireshark on Windows, but the 
actual usage of wireshark should be identical on Linux:

http://www.petri.co.il/wireshark-ethereal.htm

You might have to install wireshark with the installation tool of your 
distribution.

I hope this helps.


Regards,
Ingo
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