[kdepim-users] Kontact does not see IMAP changes

[Anne Wilson]

On Wednesday 05 March 2008 15:55:44 Paul Waldo wrote:
> >
> > Do you use kmail to pull mail from your ISP, or from a local mail server?
>
> KMail connects to separate IMAP server running Dovecot on my local network
>
OK - so that's the setup I use.

> > Do you use mbox or maildir format?
>
> maildir on IMAP server
>
Ditto

> > What version of kmail?
>
> $ kontact -v
> Qt: 3.3.7
> KDE: 3.5.8
> Kontact: 1.2.4 (enterprise 0.20070907.709405)
>
> $ kmail -v
> Qt: 3.3.7
> KDE: 3.5.8
> KMail: 1.9.6 (enterprise 0.20070907.709405)
>
Hmm - I'm not on the Enterprise version yet.  If we can't tie this down maybe 
Ingo will chip in :-)

> > I use a local imap server with maildir, and it behaves exactly as you
> > would expect, updating the screen when you cause an action.  The more
> > detail you can give us and the better our chance of finding your problem.
>
> Here is a simple scenario:
> - Setup both Kontact and Thunderbird to connect to the IMAP server
> - In Kontact, drag an email to a different folder.
> - Go to Thunderbird.  You can see that the source folder no longer has the
> email, and that the destination folder does have the email.  This happens
> instantaneously.
> - While in Thunderbird, drag an email from one folder to the other.
> - Switch to Kontact and look in the source folder.  If the behavior was
> similar to Thunderbird, the email would be gone, and in the destination
> folder.  It still shows in source folder.
> - Perform a mail check.  Message still exists in source folder
> - Switch to a different folder then back to original folder.  Message still
> exists in source folder.
> - Exit Kontact and start again.  Message finally shows up in destination
> folder
>
That's strange behaviour.

> In the setup I am using, I am at a remote location, outside of the network
> where the IMAP server is running.  I use NX to connect to a machine inside
> my local network, and this machine is running my KDE desktop (and Kontact).
>
> The Thunderbird application I am using is running on the remote location's
> Windows box, connecting directly to the IMAP server.
>
> Hopefully that's enough to go on, but I'd be happy to provide more info.
> Thanks in advance!
>
OK.  I have a roaming profile set up, but can't get to another network today 
(the one I would use is having ISP problems).  I'll test it as soon as I can 
from outside the LAN and report back.  The snag is that the ISP in question 
is terrible at fixing problems, so it could take some time.  The last time 
they had a problem I ended up spending almost half a day on their telephone 
to their ISP, getting to shouting stage, before they murmured something 
about 'stale session' - the access had been down for 10 days!

Anne

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