[kmail2] [Bug 454403] New: KMail crashed when reading and deleting emails, and it does not start anymore

Nuno Gomes bugzilla_noreply at kde.org
Wed May 25 20:08:22 BST 2022


https://bugs.kde.org/show_bug.cgi?id=454403

            Bug ID: 454403
           Summary: KMail crashed when reading and deleting emails, and it
                    does not start anymore
           Product: kmail2
           Version: unspecified
          Platform: Manjaro
                OS: Linux
            Status: REPORTED
          Severity: critical
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: nunogomes.pt+kde at gmail.com
  Target Milestone: ---

SUMMARY

KMail crashed while I was reading and deleting some emails. Since then, I am
not able to restart it. Every time I try to start KMail, I get the message

> The Email program encountered a fatal error and will terminate now.
> The error was:
> Could not create collection templates, resourceId 11

When executing KMail from the terminal, I get the following messages:

```
Cannot initialize model with data QJsonObject(). missing: QJsonValue(string,
"urls")
org.kde.pim.akonadicore: Failed SpecialCollectionsRequestJob::slotResult "Could
not create collection templates, resourceId 11"
org.kde.pim.mailcommon: "The Email program encountered a fatal error and will
terminate now.\nThe error was:\nCould not create collection templates,
resourceId 11"
```

STEPS TO REPRODUCE
1. Start KMail
2. 
3. 

OBSERVED RESULT
The program does not start, issuing an error message.

EXPECTED RESULT
KMail would start.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Manjaro Linux x86_64
KDE Plasma Version: 5.24.5
KDE Frameworks Version: 5.94.0
Qt Version: 5.15.4

ADDITIONAL INFORMATION
Kernel Version: 5.17.9-1-MANJARO (64-bit)
Graphics Platform: X11
KMail version: kmail2 5.10.1 (22.04.1)

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