[kontact] [Bug 441688] New: "Move to Trash" unavailable from IMAP Inbox

Timothy Pederick bugzilla_noreply at kde.org
Sun Aug 29 08:10:25 BST 2021


            Bug ID: 441688
           Summary: "Move to Trash" unavailable from IMAP Inbox
           Product: kontact
           Version: 5.16.1
          Platform: Fedora RPMs
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: mail
          Assignee: kdepim-bugs at kde.org
          Reporter: pederick at gmail.com
  Target Milestone: ---

Created attachment 141115
  --> https://bugs.kde.org/attachment.cgi?id=141115&action=edit
Screenshot of IMAP layout that is having problems

Messages cannot be deleted from the Inbox of my IMAP account(s). The "Move to
Trash" button is greyed out, the "Move to Trash" and "Move Thread to Trash"
context menu items are greyed out, and the keyboard shortcuts (Del and
Ctrl+Del) do nothing.

1. Add an IMAP account with an Inbox and subfolders. (It may be necessary to
subscribe to the Inbox, as noted under Additional Information.)
2. Select a message in the Inbox.
3. Delete the message by toolbar button, context menu, or keyboard shortcut.

Nothing happens and the GUI options are greyed out.

The GUI options are not greyed out and the message is moved to trash.

    Operating System: Fedora 34
    KDE Plasma Version: 5.22.4
    KDE Frameworks Version: 5.85.0
    Qt Version: 5.15.2
    Kernel Version: 5.13.12-200.fc34.x86_64 (64-bit)
    Graphics Platform: Wayland

Note that Kontact reports itself as "Version 5.16.2 (20.12.2)". I've put 5.16.1
on this bug because 5.16.2 isn't given as an option. It also reports:
    KDE Frameworks 5.85.0
    Qt 5.15.2 (built against 5.15.2)
    The wayland windowing system

Inbox messages identified as possible scams have a *working* "Move to Trash"
button in the warning.

There is no problem deleting messages from subfolders of the Inbox. A slightly
redacted screenshot of the layout is attached, in case it's of relevance.

This may be part of a general pattern of treating this folder differently to
the others. Unlike the others:
* It wasn't subscribed automatically
* It doesn't have a checkbox in "Manage Local Subscriptions..."

I don't know if it's related, but there is also difficulty in moving messages
from the Inbox. When first clicking on one, the "Move Message To..." options
(both context menu and Message menu) are active for a moment and then are
greyed out. If left for a short time, though, they become active and the
message can be moved. (And I checked: no, "Move to Trash" doesn't likewise
become available after a time.)

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