[kmail2] [Bug 387876] New: Check mail stops working, must reboot computer to fix

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Wed Dec 13 19:04:52 GMT 2017


https://bugs.kde.org/show_bug.cgi?id=387876

            Bug ID: 387876
           Summary: Check mail stops working, must reboot computer to fix
           Product: kmail2
           Version: unspecified
          Platform: Archlinux Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: message list
          Assignee: kdepim-bugs at kde.org
          Reporter: ajhanson at mit.edu
  Target Milestone: ---

Note -- this problem has appeared in Bug 25155, 33770, 35862.  There may be
others, but this is all the "Possible Duplicates" gives me, and they're all
from over ten years ago.

Using Arch Linux, Kmail 5.6.3 (though this problem has existed for quite some
time).  Kmail "about" says KDE Frameworks 5.40.0, QT 5.9.3, the xcb windowing
system.

When I first boot my computer, Kmail works fine and syncs with my Exchange
account (the account has it as an IMAP Mail).  For a while, if I receive new
email, it also syncs.  

After some time though, Kmail stops syncing properly.  Pressing the "Check
Mail" button appears to do something, but doesn't sync.  I know there are
unsynced emails through my phone and a web client.  I don't have a great answer
for how long it takes to get into this state, or what triggers might be causing
it.

Restarting Kmail doesn't solve the problem.
Rebooting the computer does.

Happy to send logs; just let me know what I'm looking for.

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