[Akonadi] [Bug 318699] Akonadi handshake with Outlook 365 IMAP sometimes fails

[paul.leopardi at iinet.net.au]

https://bugs.kde.org/show_bug.cgi?id=318699

--- Comment #1 from paul.leopardi at iinet.net.au ---
ANU ITS has put in a Microsoft support call that indicates that there is a
problem at the Office 365 end.  Details follow.
----------  Forwarded Message  ----------

Subject: [ITHELP #1389] ANU 365 IMAP Email is misbehaving using Kmail 
Date: Tuesday 23 April 2013, 08:00:53
From: prestong via RT <msi-ithelp at anu.edu.au>
To: paul.leopardi at anu.edu.au

 Reference:

ITS Service Now Ticket - INC0002853

ITS Service Now Problem Record - PRB0000094

Microsoft Premier Support call - REG:113042210382474

We are currently seeing login failures for clients connecting to the Office 365
IMAP service.

Office 365 Email Clients who use IMAP as their access method may be unable to
login to the service. The issue is intermittent so some connections may succeed
while others fail.

The issue is not affecting access via other means such as Webmail, EWS, MAPI or
ActiveSync. In particular, this means that users of MS Outlook for Windows
should not be affected.

Users who are having issues connecting to Office 365 in their IMAP client
should be able to use webmail athttps://outlook.com/owa/anu.edu.au while this
issue is being resolved.

All support teams both internally and externally (Microsoft) are actively
working to resolve this issue ASAP.

We thank you for your support and patience.

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