KDE apps not using system printer settings

Tue Mar 27 16:32:30 BST 2018

Thank you Stephan. That's helpful info. Here's what I have found so far:

$ cat ~/.cups/lpoptions
Dest HP_X576dw_1 Duplex=DuplexNoTumble HPPJLOutputMode=GeneralOffice
HPPJLSaturation=-1 InputSlot=Tray2 MediaType=Plain
Dest HP_X576dw_2 Duplex=DuplexNoTumble HPPJLOutputMode=GeneralOffice
HPPJLSaturation=-1 InputSlot=Tray2 MediaType=Plain
Dest HP_X576dw_3 Duplex=DuplexNoTumble HPPJLOutputMode=GeneralOffice
HPPJLSaturation=-1 InputSlot=Tray2 MediaType=Plain

# find /etc/cups/ -xdev -type f -exec grep -i -e paper -e a4 {} +  2>&1 |
less
and/or look at each ppd file directly:
# less /etc/cups/ppd/HP_X576dw_1.ppd
For each printer, it lists:
*DefaultPaperDimension: Letter
*DefaultPageRegion: Letter
*DefaultImageableArea: Letter
*PaperDimension Letter/US Letter: "612 792"
*VariablePaperSize: False

$ find ~/.config/ ~/.local/ ~/.kde*/ -xdev -type f -exec grep -i -e paper
-e a4 {} +  2>&1 | less
(did not find anything revealing)

# cat /etc/papersize
# Simply write the paper name. See papersize(5) for possible values
(that is the entire file)

# paperconf
letter

# lpoptions | tr ' ' '\n' | grep -i -e letter -e a4 -e paper -e size
#
(no output)

# cat /etc/cups/lpoptions
cat: /etc/cups/lpoptions: No such file or directory

It does not appear that anything is setting an A4 default, yet every
printer on every computer is defaulting to A4 now. This started a few
months ago.

On Tue, Mar 27, 2018 at 10:47 AM, Stephen Dowdy <sdowdy at ucar.edu> wrote:

> Here's a snippet from my internal wiki page on printing troubleshooting...
> (FWIW, i've battled this type of issue before, sometimes left with just
> head-scratching :-( )
>
> libpaper
>
> On Linux systems with the libpaper package installed, the system default
> papersize is stored in /etc/papersize.
>
> You can get the value that will be used in libpapersize supporting
> applications with:
>     paperconf
>
> or if the paperconf package is not installed....
>     echo ${PAPERSIZE:-$(cat ${PAPERCONF:-/etc/papersize} 2>/dev/null ||
> echo "NO DEFAULT PAPERSIZE")}
>
> I.e you can specify an environment variable PAPERSIZE with a valid paper
> size (see man -s 5 papersize for valid papersizes, or type 'paperconf -a'
> to list them), or you can specify an override to the system's default
> papersize configuration file (/etc/papersize) by using the PAPERCONF
> environment variable to point to a file of your choosing that contains the
> name of a valid paper size.
> Other Possible Desktop Environment (DE) configurations
>
> It could be other things setting this value, so you might do:
>     find ~/.config/ ~/.local/ ~/.kde*/ -xdev -type f -exec grep -i -e
> paper -e a4 {} +  2>&1 | less
>
> To see if there's any standard desktop configurations that refer to
> "paper" or "a4" (if you're always getting A4 printouts).
> NOTE: this is likely to generate a LOT of noise
>
> Also, CUPS may be configured to default a Printer to a specific size,
> either globally or individually.  Try these:
>
> $ lpoptions | tr ' ' '\n' | grep -i -e letter -e a4 -e paper -e size
> HPOption_PaperPolicy=Scale
>
> $ lpoptions -l | grep -i -e size
> PageSize/Page Size: *Letter Legal Executive HalfLetter w612h935 4x6 5x7
> 5x8 A4 A5 A6 RA4 B5 B6 W283H425 w553h765 w522h737 w558h774 DoublePostcard
> Postcard Env10 Env9 EnvMonarch EnvISOB5 EnvC5 EnvC6 EnvDL
> Custom.WIDTHxHEIGHT
> HPBookletPageSize/Paper For Booklet: *Letter Legal Executive HalfLetter
> w612h935 4x6 5x7 5x8 A4 A5 RA4 B5 B6 W283H425 w553h765 w522h737 w558h774
> Postcard DoublePostcard
> HPwmFontSize/Size: pt24 pt30 pt36 pt42 *pt48 pt54 pt60 pt66 pt72 pt78 pt84
> pt90
>
> add a '-P {printername}' to lpoptions (prior to '-l') to look at settings
> for specific printers
>
> The options that are '*'-ed are default settings.
>
> --stephen
>
> On 03/27/2018 08:11 AM, Bug Reporter wrote:
> > I'm not sure how to list all KDE app versions with one command, however,
> here are the main ones:
> >
> > $ plasmashell --version
> > plasmashell 5.12.3
> > $ kate --version
> > kate 17.12.3
> > $ dolphin --version
> > dolphin 17.12.3
> > $ konsole --version
> > konsole 17.12.3
> >
> > I'm running Arch Linux and all packages are up to date. I'm running
> stable versions of all packages. My Linux kernel version is:
> > 4.15.10-1-ARCH #1 SMP PREEMPT Thu Mar 15 12:24:34 UTC 2018 x86_64
> GNU/Linux
> >
> > My CUPS version is 2.2.6
> >
> >
> > On Tue, Mar 27, 2018 at 5:03 AM, Ianseeks <bingmybong at btinternet.com
> <mailto:bingmybong at btinternet.com>> wrote:
> >
> >     On Sunday, 25 March 2018 20:00:44 BST Bug Reporter wrote:
> >     > Starting several months ago, all KDE apps (e.g., Kate) no longer
> use the
> >     > system printer settings. For example, in "Kickoff -> Computer ->
> System
> >     > Settings -> Printer Configuration" I have US letter paper size set.
> >     > However, Kate and other KDE apps all default to A4 paper size. I
> can't find
> >     > a way to change this default, so I have to manually change paper
> size every
> >     > single time I need to print.
> >     I'm not having that problem.
> >     I set my Printer Configuration to "Letter" and then ran kate,
> checked its settings and it showed it was set to "Letter", i then changed
> it back to A4 in the Printer Configuration, reran kate, checked its setting
> and it showed as A4.
> >
> >     >
> >     > I'm running Arch Linux on several different computers (NUC,
> laptop, desktop
> >     > and more). The problem appears on all systems. All packages,
> including KDE
> >     > are fully up to date with Arch's most recent packages. The problem
> has
> >     > persisted through several updates now. I estimate it has been
> going on for
> >     > at least 3 months.
> >     >
> >     > Whenever I make a change (such as paper size) using "Configure your
> >     > printers" in System Settings, I can see the change reflected in the
> >     > printer's PPD file in /etc/cups/ppd. However, as I said, Kate and
> other KDE
> >     > apps ignore that value.
> >     >
> >     > Is this a known bug? Is there a work-around?
> >     >
> >     > Thank you.
> >     >
> >     You might need to list the version levels of the software you are
> using in case someone else might notice a mismatch ot has the same as you
> and can check..
> >
> >     --
> >     opensuse:tumbleweed:20180324
> >     Qt: 5.10.0 KDE Frameworks: 5.44.0 - KDE Plasma:  5.12.3 - kwin 5.12.3
> >     kmail2 5.7.3 - akonadiserver 5.7.3 - Kernel:  4.15.11-1-default  -
> xf86-video-nouveau:  1.0.15
> >
> >
> >
> >
>
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