KDE Quality (problems)

[Kevin Krammer]

On Friday, 2011-04-15, John Longer wrote:

> Worst problems are migrating data from my past set up on late 3.x.
> Mail import and bookmark import into konq do not work and have
> obviously only been trivially tested. I use folders of my inbox which
> may be the problem. Folders else where too. Address book - seems it
> may be possible but no obvious way to do it. Apart from Konq I have
> filed bug reports that seem to be holding critical. While I understand
> the comments on why this sort of thing happens I think that people are
> missing a rather important aspect. Dev's are in all probability proud
> of there work and do want people to use it. Trouble is, as an example,
> unless data migration is flawless KDE has no credibility as a desktop
> for general use at all. Niggley bugs are another matter entirely. I've
> worked on none pc software for rather a long time. People who work on
> software have to learn that the users needs must come 1st despite the
> need for change.

Just a remark: some 3 -> 4 migration problems were caused by distribution 
specific changes.
For example some distributors changed KDE 4 library code to use $HOME/.kde4 as 
the user's top level directory for KDE data and config, but did not change 
each application's data migration code to check for the old $HOME/.kde 
location as well.

Users of distributions which either took care of the migration in parallel to 
their changes or did ship KDE4 as released by KDE did almost always fare 
better.
My own migration from 3.5.10 to 4.2.2 on Debian went very well, only losing 
identity overrides on folders in KMail, no folders, mails or filters missing.
Surely not ideal but hardly a problem (I guess most users don't even use that 
feature).

Cheers,
Kevin

-- 
Kevin Krammer, KDE developer, xdg-utils developer
KDE user support, developer mentoring
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