KDE Perceived Quality Survey (PESQUS)

[Larry Howe]

Dear HASE,

I took your survey, and I have a few comments. First of all, it's good to know 
that KDE is well enough recognized to be the subject of a survey. I'm a 
little bit disappointed, though, because all the questions are about 
crashing, freezing, and data loss. Maybe it's because I use the pre-packaged 
Suse version and I don't bother with patches, but I have never had these 
problems. I do remember one occasion where I had a runaway KDE process, but 
all I had to do was kill it and continue. I've been using KDE at home and at 
work, 7 days per week, for the last 1.5 years. My PC at work has been up, 
with KDE running, for over 70 days, without a reboot. That is better than a 
lot of the Windows servers in our data center.

What I would really like to see in a survey is all the incredible capabilities 
of KDE. My main PC at home is in our playroom where my kids use it to surf 
the web, do email, and play games. They have the TV on right now, so I am 
upstairs, using a remote KDE desktop over my wireless network. The desktop 
gives me the exact environment that I would have if I were sitting at the PC. 
I'm displaying it on an 8 year old laptop, which has plenty of power for the 
job since it only needs to handle the keyboard, mouse, and screen.

Speaking of data loss, one time the battery on this laptop died in the middle 
of a session. When I got it plugged in and reconnected to the main PC, my 
entire session was saved. I did not lose even one keystroke of the document I 
was working on.

I'm not one to slam Microsoft unnecessarily, but when their website says that 
Remote Desktop is available "only in Win XP Professional", I beg to differ. 
Oh by the way, I also use Linux at work to call up remote XP desktops, since 
Linux is compatible with the MS remote desktop protocol.

I could go on and on, but you get the idea. I realize that you have to start 
somewhere and so perhaps that is why your survey is primarily about extreme 
scenarios. If you ever have the time to expand this out into feature 
comparisons or whatnot, I would be glad to participate. Since I use both KDE 
and Windows, where do I go to give my comparative opinions on Windows?

Sincerely,
Larry Howe

On Saturday 15 January 2005 10:27, Human Aspects of Software Engineering 
wrote:
> Dear KDE Users and Developers:
>
> We are conducting empirical research on the quality and interface aspects
> of various open-source and proprietary software. As the first stage of this
> research, we are investigating the quality of the KDE desktop software as
> perceived by its users. For this purpose, we have created a short survey. 
> We would highly appreciate it if you could follow the link below and fill
> out this survey:
>
> http://www.umbc.edu/hase/kdesurvey.html
>
> Many thanks for your help.
>
> HASE
> HUMAN ASPECTS of SOFTWARE ENGINEERING
> INFORMATION SYSTEMS DEPARTMENT, UMBC
> hase at umbc.edu
>
> All HASE surveys are reviewed and approved by the Institutional Review
> Board of UMBC.
> ___________________________________________________
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