KDE printing problems

John john_82 at tiscali.co.uk
Tue Sep 28 10:50:22 BST 2004


Hello
Not sure if this will help but I had a simular problem with a samsung colour 
laser. I run suse and neither kde or suse would install the printer 
correctly. The problem seems to be down to cups/ the installation software  
checking the printer definition file and failing to accept it for some 
reason. The problems seems to be down to the paper size and area definitions. 
The odd thing is that if I install the same file using the software suplied 
by samsung every thing works ok but suse updates have been known to uninstall 
the printer. The cups mailing lists are maintained on easysw.com - no help to 
me though.

Regards
John 

On Tuesday 28 September 2004 05:11, Shawn Willden wrote:
> Hi,
>
> I've got a Debian unstable box that has some printing problems.  I'm not
> sure if they're KDE-related or CUPS-related, but I see the symptoms with
> the KDE tools, so I guess I'll start here.
>
> The main problem is that when I print and click the "Properties" button on
> the KPrinter dialog, I don't get a "Device Settings" tab.  On my Photosmart
> 7260 that's a big problem because I need to be able to use that tab to set
> it to 1200dpi full-bleed photo printing mode for printing photos.  Without
> that setting photos look crappy.
>
> If I go into the Print Manager, right-click on the printer and select
> "Configure", I get a dialog box that says "Unable to load a valid driver
> for printer Photo. Error message received from manager: Internal error (no
> error message)."
>
> I think this is why the Device Settings tab isn't showing, because it gets
> an error loading the driver info so it just doesn't show the tab.
>
> The printers (Photosmart 7260 and HP LaserJet 4M+, connected via USB and
> parallel, respectively) are both attached directly to the machine in
> question.
>
> On my laptop (also Debian unstable), which uses those printers over the
> network via IPP, I do get the Device Settings tab, and I can print just the
> way I want to from there.
>
> Both machines are running CUPS and have the same drivers set up. 
> Everything was configured through the KDE Print Manager.  The Photosmart is
> configured to use Foomatic/hpijs and the LaserJet uses Foomatic/ljet4.
>
> Any ideas?
>
> Thanks,
>
>  Shawn
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