Account blocked. Can't access discuss.kde.org

Ben Cooksley bcooksley at kde.org
Tue Jun 10 08:21:30 BST 2025


I have responded outside of this list to Ryan.

Cheers,
Ben

On Tue, Jun 10, 2025 at 10:06 AM Ryan Johnson <rj.amdphreak at gmail.com>
wrote:

> I have an old account. My access is blocked for some reason. I have to
> login as KDE contributor. Can't login directly to discuss.kde.org.
>
> Trying to login with invent.kde.org yields message "your account has been
> blocked. Please contact your GitLab administrator if you think this is an
> error". Except there is no information about how to contact the GitLab
> administrator—when I am unable to login.
>
> I already looked at the Help pages and used the "Resend confirmation
> instructions" with both of my email addresses. My login is not an email
> address, so I don't know which one it should have gone to. Actually, never
> mind, that page is on gitlab.com, not kde.org. Not a chance of getting
> help there.
>
>
> Searching for my username on
> https://invent.kde.org/search?search=ryanj&nav_source=navbar&include_archived=true yields
> no results, indicating that I don't have an account, despite the fact that
> it said my account was blocked, and that I have a username and password
> saved in my records.
>
> <https://invent.kde.org/search?search=ryanj&nav_source=navbar&include_archived=true>
> ryanj · Search · GitLab
> <https://invent.kde.org/search?search=ryanj&nav_source=navbar&include_archived=true>
> projects results for term 'ryanj'
> invent.kde.org
>
> Going to KDE identity page at https://identity.kde.org/ provides no
> useful information and no recovery process, despite the claim that that is
> where to go to recovery the account. My account logs in fine on
> identity.kde.org.
>
>
> Searching on discuss.kde.org for my username also yields no results: Search
> results for 'ryanj' - KDE Discuss
> <https://discuss.kde.org/search?q=ryanj&search_type=users>
> Search results for 'ryanj' - KDE Discuss
> <https://discuss.kde.org/search?q=ryanj&search_type=users>
> A place for the KDE community to hang out and discuss
> discuss.kde.org
> Finally I found something that might help, after scrolling down on KDE
> discuss and clicking on the "Support" button. Help & Support for KDE
> Software - KDE Community <https://kde.org/support/> There is an Account
> Issues section on this page with a link to submit a sysadmin ticket or a
> link to email KDE sysadmins. This should not be so damn hard to find. You
> guys need to address this confusion.
> <https://kde.org/support/>
> Help & Support for KDE Software - KDE Community <https://kde.org/support/>
> Visit the KDE MetaStore. Show your love for KDE! Purchase books, mugs,
> apparel, and more to support KDE. Browse
> kde.org
>
>
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