can login or reset my password

Carl Schwan carl at carlschwan.eu
Thu Sep 19 10:24:58 BST 2024


Hi,

I will take a look later today.

Cheers,
Carl

On Thu, Sep 19, 2024, at 12:36 AM, Lucius wrote:
> I have a recurring donation/membership going to fund.krita.org that i wanted to temporarily stop. However, when trying to login via KDE Invent to manage my membership i get this error message:
> 
> Could not authenticate you from Ldapmain because "Invalid credentials for luci annihilates".
> 
> 
> 
> when i try to reset my password, it asks for my email which i enter but then gives me this error message:
> 
> Please fix the following input errors:
> 
>  • Email address does not match those known for the given username
>  • Username does not exist.
> 
> 
> Not sure what else to do as i double checked that i'm entering the correct email and username, and i even tried the two other emails i use just in case i remembered incorrectly as to which one i had signed up with.
> 
> I went ahead and removed paypal as a payment option for krita through paypal itself, which is what i was using for my membership. 
> 
> however i would like to still regain access to my KDE invent account.
> 
> 
> 
> thanks in advance,
> 
> lucius
> 
> 
> 
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