KDE Telepathy Error Notifications

Martin Klapetek martin.klapetek at gmail.com
Thu Feb 21 20:41:35 UTC 2013


On Thu, Feb 21, 2013 at 7:23 PM, David Edmundson <david at davidedmundson.co.uk
> wrote:

> As Martin posted a review recently I remembered I forgot to send a summary
> of a discussion we had at FOSDEM.
>
> Right now our notifications suck. Most the time they appear they're just
> annoying rather than informative.
> We had a talk and decided to work out what we actually wanted to happen
> rather than just randomly hacking with no direction. We outlined a list of
> situations where accounts can't connect/fail to connect which covers pretty
> much all the categories and talked through what should happen in each case.
>
> Terminology used below:
>   not connected to network = network manager knows if you're offline
>   not connected to internet = network manager thinks you're online, but
> really you're not for whatever reason.
> (this isn't quite accurate, but it'll do for the purposes of describing)
>
> When trying to connect:
>
>  - Computer not connected to network
>     Don't even allow to go online. Block it in the UI and show that we are
> offline.
>     Supress any errors
>
>  - Computer not connected to internet / host is down
>     1 notification for all errors.
>

...is it going to reconnect? Or just show error and stay offline?


>  - Hostname is wrong
>     notify... (same as above)
>
>  - Username/Password/Certifcate wrong
>     Prompt for password/certificate
>     Keep prompting until user hits cancel
>     No notification if you hit cancel
>
> Suddenly disconnected:
>  - Computer no longer connected to the network
>     Do Nothing
>
>  - Computer no longer connected to internet / host breaks
>     Try reconnecting...and then... ???
>

I'd say show notification "we tried to reconnect 3 times, but no luck,
staying offline, sorry".

Cheers
-- 
Martin Klapetek | KDE Developer
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