[Usability] Vision and Persona

[David Edmundson]

On Wed, Apr 25, 2012 at 6:46 PM,  <heiko.tietze at user-prompt.com> wrote:
> Hi all, we want to do user-centred development to improve usability of KTp.
> The foundation in this process is a common understanding of the goal - the
> vision, and a description of the users - a so called persona. With a persona
> it should be easier to discuss ideas, e.g. if some button is needed or not.
> I prepared a wiki page with short abstracts on both topics (and a little bit
> explanation):
> http://community.kde.org/Real-Time_Communication_and_Collaboration/Usability.
> It's intended as living document; you should find your own opinion
> represented. So please discuss :-). Cheers, Heiko.


Things I'd like to change:

 - Did you ever get disturbed by incoming chat messages because you
forgot to set busy state on starting a video conference?

I want this to be "whilst busy doing something not KTp related". i.e
"busy watching a film" or "writing a paper", as that suggests we're
integrating IM into the rest of the desktop/activities.

 - I want to say that we are _not_ to cater for Leonard's IRC use
cases, and this needs agreement and clarification.
There is no point us trying to compete with Quasell/ Konversation because:

 1) it's hard both technically (telepathy-idle is pretty limited) and
politically and would use a lot of our resources
 2) it wouldn't make a better overall KDE experience as Konversation
is already really good for advanced IRC use
 3) That close level of IRC integration would probably make for a
worse 1-1 jabber integration which is our main use-case.

My intention is to support IRC purely at a very simple level for the
sort of person who wants to ask a single support question in #kubuntu,
but isn't a channel lurker. What's important is that we all have the
same goals, otherwise we'll argue each time we get someone asking for
better integration.

I don't think anyone on our team uses KDE-Tp for IRC, so we're clearly
not supporting it very well.. which isn't a bad thing, as long as we
don't claim to.

Dave
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