[telepathy] [Bug 334207] XMPP connection with Zimbra server shows available contacts as offline

David Edmundson kde at davidedmundson.co.uk
Fri May 2 15:56:50 BST 2014


https://bugs.kde.org/show_bug.cgi?id=334207

David Edmundson <kde at davidedmundson.co.uk> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |kde at davidedmundson.co.uk
         Resolution|---                         |UPSTREAM

--- Comment #1 from David Edmundson <kde at davidedmundson.co.uk> ---
>the chat window will show the correct status in the window icon (a green dot).
This is weird. I don't quite know what would cause that. 

The bug is almost certainly in either Zimbra or telepathy-gabble
(https://bugs.freedesktop.org/) our jabber backend. There is currently no open
bug on Zimbra, maybe you could file one?

I would bet Zimbra is doing something odd (wrong) which other clients just
happen to handle better. XMPP specs can be less than clear sometimes.

If you run ktp-debugger and have a look in the gabble tab, it should provide
some useful information.

If you can provide me access to a zimbra server, I could have a look, until
then your best bet is to file a bug upstream with as much debug as possible.

Sorry we can't help much.

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