[telepathy] [Bug 334207] New: XMPP connection with Zimbra server shows available contacts as offline

Thomas Van Parys thomas at blueapplelane.be
Fri May 2 09:40:58 BST 2014


https://bugs.kde.org/show_bug.cgi?id=334207

            Bug ID: 334207
           Summary: XMPP connection with Zimbra server shows available
                    contacts as offline
    Classification: Unclassified
           Product: telepathy
           Version: 0.8.0
          Platform: Fedora RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: thomas at blueapplelane.be

Since recently, Zimbra offers XMPP connection to its chat feature.
http://wiki.zextras.com/wiki/ZxChat

However, contacts that are "Available" will still be listed greyed out as
"Offline" in KDE Contact List. 
If you open a chat window for a contact that's actually online (as seen in the
zimbra webclient, or in other clients like Pidgin or Thunderbird), the chat
window will show the correct status in the window icon (a green dot). Chatting
with the online contacts works without problem.

Contacts that have set their status to "busy" or "away" do show up correctly in
the contact list.



Reproducible: Always

Steps to Reproduce:
1. Connect to your Zimbra XMPP server
2. Add some contacts (and have them add you back)
3. Make sure your contacts are online ("Available")
4. Open Contact list
Actual Results:  
Contacts appear offline

Expected Results:  
Contacts should appear online

Note that the Pidgin and Thunderbird XMPP clients handle the online presence of
Zimbra contacts just fine, so it's unlikely to only be a Zimbra bug.

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