About KDE bug tracker

[Iñaki Baz Castillo]

El Domingo, 20 de Septiembre de 2009, Juan Carlos Torres escribió:
> On Sun, Sep 20, 2009 at 12:25 AM, Iñaki Baz Castillo <ibc at aliax.net> wrote:
> > Hi, in my opinion KDE's bug tracker is the worst I've ever seen:
> >
> > - I *never* find my reported bugs.
> 
> Once logged in, in the front page, there is a "Managing you Account"
>  section where you have "Show all open reports that I reported".

Yes.


> > - Searching for a specific bug is a pain as the involved component (ie:
> > kmail,
> > kopete, plasma...) is not a column when the bugs are shown.
> 
> Not sure what you mean.

In the above page ("Show all open reports that I reported") there is list of 
bugs/wishes reported by me. It shows the following columns. This is a real 
entry of the list:

ID => 129928
Sev => nor
Pri => NOR
OS => Linu
Assignee => (as zander at kde.org)
Status => UNCO
Resolution => <empty>
Summary => Changing the grammatical corrector language in 
           "Tools" menu doesn't work


Just by reading these column values, please tell me which KDE 
component/application we are speaking about.
No idea, right? You must read the entire bug to realize of it.

When you open the bug you see "Product: kword". Why doesn't "Product" appear 
in the previous list?? (as in *any* bug tracker in the world).


Also, go to "Show all open reports that I reported" and filter all your bugs 
related to Kmail, easy? not at all, you must read all the summaries (perhaps 
some of them says "deleting a folder fails", how do you know if that bug is 
related to Kmail, Konqueror, Dolphin...?)


> > - After posting a comment in a bug, that bug dissapears and the next one
> > appears... ¿?
> 
> Again, not sure what you mean. What "next one"? I just commented on a bug
> right now and it didn't go to a "next one".

Right now I've added a comment in this hateful bug 196949 reported by me:

  https://bugs.kde.org/show_bug.cgi?id=196949

after pressing "Commit" the new URL is:

  https://bugs.kde.org/process_bug.cgi (which says nothing of course)

and the new page shows:

  "The next bug in your list is bug 202512:"
  (followed by the entire description of bug 202512)

This is: I'm redirected to the next bug in my list, why??


> And I the only who doesn't feel confortable with current bug tracker?
> 
> > Is there any aim to change/improve it?
> 
> KDE is using Bugzilla for it's bug tracker. It is not a homebrew
> application. So whatever limitations you're bumping into, almost all users
> of Bugzilla also experience. There is always an ongoing communication
> between KDE and Bugzilla on how it can be improved. You can find out more
> about them at http://www.bugzilla.org/

I use lots of bug trackers in different projects, also Bugzilla. I expect that 
it is customizable and the configuration for KDE's bug tracker is just  
"wrong". In any other project's bugtracker I feel more confortable (but in 
KDE's bugtracker sometimes I look for my own reported bugs in Google as it's 
faster than searching in "Show all open reports that I reported").
Also, I'm not the only person complaining about it, I've read similar opinions 
in some forums and lists.

Regards.


-- 
Iñaki Baz Castillo <ibc at aliax.net>