Is anybody is fixing bugs?

[Sebastian Kügler]

JRT,

We've kindly asked you to not post to this list anymore. It'd be great if you 
stop this cat-and-mouse game and actually just respect other people's wishes.

Thanks for your collaboration.

On Sunday 17 June 2007 02:52:50 Richard Kakis wrote:
> Sebastian Kügler wrote:
> > Hi Sven,
> >
> > On Friday 15 June 2007 08:36:53 Sven Anders wrote:
> >> Im am a user, and write bug reports. I found an bug, which was
> >> found by an other user nearly two years (2005-07-14) ago [Bug
> >> 109059] . But nobody has fixed this bug until today.
> >>
> >> So shall I write more bug reports, or shall I not write any bug
> >> reports, because it wont change anythink?
>
> I would suggest that you continue to write bugs reports.  Try to make
> them as specific as possible.  If possible include test cases that will
> reproduce the bug.  If you have written the bug against the current
> release, retest it and add a further comment with each new release.
> This would probably prevent it from being ignored for two years.
>
> >> I would like that a bug reporter is contact by a developer (who
> >> "owns" this bug) in a specific time (e.g. 1 month).
>
> It could be worse.  They might close the bug as WONTFIX within 24 hours.
>   Yes, someone should contact you within 30 days.
>
> > Unfortunately, this is not how Free Software (and specifically KDE)
> > works. You can't force people to fix bugs or react to reports within
> > a certain timeframe -- most of the people are volunteers after all.
>
> Volunteer != 'do what ever you want'.
>
> If I volunteer to help Habitat for Humanity build a house, I expect to
> be told what to do.  I might be offered a choice of jobs, but anarchy
> doesn't really work in building a house.  I don't see how we should
> expect it to work here.
>
> > That said, it's wrong to conclude from one bug not being handled in a
> >  timely manner that bugreporting is useless. There are a lot of bugs
> > fixed every day (http://www.commit-digest.org/ has more details in
> > the statistics section).
>
> But, we do have a bug problem.  Perhaps we need to refactor our software
> engineering methods.  We need a method where we can offer a higher
> quality product.  The product should improve in quality with each stable
> release.  This has not been the case.
>
> > On another note, as you can imagine, KDE developers are busy people,
> > especially with KDE 4.0 approaching quickly
>
> This is really a lame excuse.  If we are too busy developing new stuff
> to fix bugs, we have a serious problem.
>
> > and help would be greatly appreciated. Even if you're not into
> > coding, you can make a difference, either by triaging bugs (making it
> >  easier for developers to find useful information in bugreports),
>
> Actually, Bugzilla needs more than just triage to accomplish this.
>
> > by promoting, translating, creating artwork, maintaining and
> > developing websites, taking part in the HIG hunting season and so on.
>
> But, please help.  Since there is a lot of obsolete open bugs in
> BugZilla, this is what is needed most.
>
> Do we have a list called: howtohelp?  Actually, it seems that what is
> needed is a list for people to post requests for help.
>
> TIA: RK

Sending email under a wrong name is considered unsound behaviour.
-- 
sebas

 http://www.kde.org | http://vizZzion.org |  GPG Key ID: 9119 0EF9 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Creative brains are a valuable, limited resource. They shouldn't be wasted on 
reinventing the wheel when there are so many fascinating new problems waiting 
out there. - Eric Steven Raymond

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 481 bytes
Desc: This is a digitally signed message part.
Url : http://mail.kde.org/pipermail/kde-quality/attachments/20070617/d580a5d0/attachment.pgp