Print jobs automatically cancel before they can run

[Kurt Pfeifle]

On Tuesday 10 May 2005 21:32, Gail LaForest wrote:

> Greetings Kurt,
> Here it is as you've asked.  Thanks for your help!
> 
> I did go into the cupsd.conf file to turn on debug.  I found another error.
> 
> E [10/May/2005:13:10:51 -0700] Unable to convert file 0 to printable format 
> for job 12!
> I [10/May/2005:13:10:51 -0700] Hint: Do you have ESP Ghostscript installed?
> I [10/May/2005:13:10:51 -0700] Hint: Try setting the LogLevel to "debug".
> 
> I installed ESP Ghostscript and it didn't help the situation.  Shall I reboot 
> to reset the system?

OK -- next step then....

What are the outputs of the following commands then?

 * gs -h
 * which gs

Check for the actual version of Ghostscript in the "gs -h" output (first
2 lines).

Check for the font path Ghostscript uses to look for fonts (last few lines
of "gs -h"). Check if there are actually fonts in those directories. Check
which "FontPath" directive is set in your cupsd.conf.

Also, try this: 

  * stop cupsd ("/etc/init.d/cups stop" on Debian?)
  * make the error_log empty: "echo > /var/log/cups/error_log"
  * start cupsd again
  * try to print a job
  * run this command and tell us its output:
    "egrep -i '(start|^E)' /var/log/cups/error_log"


Cheers,
Kurt