Print jobs automatically cancel before they can run

Gail LaForest gail.laforest at gmail.com
Tue May 10 22:32:07 CEST 2005


On Tuesday 10 May 2005 20:42, Gail LaForest wrote:
> > Greetings All,
> 
> > I have an interesting problem that has me stumped.  I did a recent install
> > of Debian Linux kernel 2.6.8-2-386 (testing) with KDE 3.3.2.  Everything 
is
> > running as it should with only one problem . . . . I cannot get my Epson
> > Stylus Photo 1280 to print anything.
> 
> > Using apt-get I installed cupsys, cupsys-client, and 
> > cupsys-driver-gimpprint.  I've done this same installation a half dozen
> > times with no problems at all until now.
> 
> > When I try to print anything from any program within KDE the print job
> > cancels itself immediately (as I view it from within Konqueror using
> > print:/printers/Stylus_Photo_1280?completed_jobs).  The state reads 
Canceled
> > as soon as the print button command is given.
> 
> > Any help at all would be greatly appreciated.  I can find nothing online
> > that points to this kind of problem, and I am more than happy to supply
> > whatever file information is needed to help.
> > Thanks,
> > Gail
> 
> > PS  I did not subscribe to this list, please cc this email address in 
> > replies.  
> 
> I am working on this as best I can.  I went into the CUPS printer admin 
> through Konqueror (localhost.localdomain:631) and the message that came up 
> when I tried to print from there was Error: client-error-not-possible
> 
> What does this mean?  KPrint and CUPS have always worked flawlessly until 
now.  
> I will gladly send a debug report or log file if someone can point me in the 
> right direction for doing that.

Questions:

 * Which version of CUPS are you using?
 * Can you print from the commandline?
 * Can you give us the output of the following commands (run as root)?
   * lpstat -r
   * lpstat -p
   * lpstat -p -l
   * lpstat -v
   * lpinfo -v
   * lpoptions -p <yourprintername> -l

Cheers,
Kurt

Greetings Kurt,
Here it is as you've asked.  Thanks for your help!

I did go into the cupsd.conf file to turn on debug.  I found another error.

E [10/May/2005:13:10:51 -0700] Unable to convert file 0 to printable format 
for job 12!
I [10/May/2005:13:10:51 -0700] Hint: Do you have ESP Ghostscript installed?
I [10/May/2005:13:10:51 -0700] Hint: Try setting the LogLevel to "debug".

I installed ESP Ghostscript and it didn't help the situation.  Shall I reboot 
to reset the system?

I am still searching for a solution too and will keep you posted if I find 
anything that solves this.

Gratefully,
Gail


dryad:/home/gail# lpstat -r
scheduler is running

dryad:/home/gail# lpstat -p
printer StylusPhoto1280 is idle.  enabled since Jan 01 00:00

dryad:/home/gail# lpstat -p -l
printer StylusPhoto1280 is idle.  enabled since Jan 01 00:00

dryad:/home/gail# lpstat -v
device for StylusPhoto1280: usb://EPSON/Stylus%20Photo%201280

dryad:/home/gail# lpinfo -v
network socket
network http
network ipp
network lpd
direct canon:/dev/lp0
direct epson:/dev/lp0
direct parallel:/dev/lp0
direct usb://EPSON/Stylus%20Photo%201280
direct usb:/dev/usb/lp1
direct usb:/dev/usb/lp2
direct usb:/dev/usb/lp3
direct usb:/dev/usb/lp4
direct usb:/dev/usb/lp5
direct usb:/dev/usb/lp6
direct usb:/dev/usb/lp7
direct usb:/dev/usb/lp8
direct usb:/dev/usb/lp9
direct usb:/dev/usb/lp10
direct usb:/dev/usb/lp11
direct usb:/dev/usb/lp12
direct usb:/dev/usb/lp13
direct usb:/dev/usb/lp14
direct usb:/dev/usb/lp15
file cups-pdf:/

dryad:/home/gail# lpoptions -p StylusPhoto1280 -l
ColorModel/Output Mode: Gray Black *RGB CMYK
Resolution/Resolution: 360x120sw 360x240sw *360sw 360swuni 720x360sw 
720x360swuni 720sw 720swuni 720hq 720hquni 720hq2 1440x720sw 1440x720swuni 
1440x720hq2 2880x720sw 2880x720swuni
PageSize/Media Size: *Letter Legal Tabloid Executive Postcard w216h360 
w288h432w324h495 w360h504 w360h576 w432h576 8x10 Statement TabloidExtra 
SuperB w576h864w792h1008 A3 A4 A5 A6 A7 w864h1218 w609h864 w907h1275 w637h907 
ISOB4 ISOB5 ISOB6 ISOB7 B4 B5 B6 B7 C3 C4 C5 w354h918 C6 DL w229h459 C7 ARCHA 
ARCHA_trans ARCHB w612h936 w648h936 w535h697 w569h731 w620h782 w671h884 
w348h527 w365h561 w391h612w442h663 w314h504 w314h513 w365h561 w283h425 
w283h420 w420h567 w340h666 w255h581 w680h941 COM10 w315h414 Monarch Custom
InputSlot/Media Source: *Standard Roll Auto
MediaType/Media Type: *Plain PlainFast Postcard GlossyFilm Transparency 
Envelope BackFilm Matte Inkjet Coated Photo GlossyPhoto Luster GlossyPaper 
Ilford ColorLife Other
PageRegion/PageRegion: Letter Legal Tabloid Executive Postcard w216h360 
w288h432 w324h495 w360h504 w360h576 w432h576 8x10 Statement TabloidExtra 
SuperB w576h864 w792h1008 A3 A4 A5 A6 A7 w864h1218 w609h864 w907h1275 
w637h907 ISOB4 ISOB5 ISOB6 ISOB7 B4 B5 B6 B7 C3 C4 C5 w354h918 C6 DL w229h459 
C7 ARCHA ARCHA_trans ARCHBw612h936 w648h936 w535h697 w569h731 w620h782 
w671h884 w348h527 w365h561 w391h612 w442h663 w314h504 w314h513 w365h561 
w283h425 w283h420 w420h567 w340h666 w255h581 w680h941 COM10 w315h414 Monarch
stpBrightness/Brightness: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 
700 750 800 850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 
1500 1550 1600 1650 1700 1750 1800 1850 1900 1950 2000
stpContrast/Contrast: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 
750 800 850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 
15501600 1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 2250 
2300 23502400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 3000 
3050 3100 31503200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 3750 
3800 3850 3900 39504000
stpCyan/Cyan: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 
850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 1550 1600 
1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 2250 2300 2350 
2400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 3000 3050 3100 
3150 3200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 3750 3800 3850 
3900 3950 4000
stpDensity/Density: 100 150 200 250 300 350 400 450 500 550 600 650 700 750 
800850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 1550 
1600 1650 1700 1750 1800 1850 1900 1950 2000
stpDither/Dither Algorithm: *Adaptive Ordered Fast VeryFast Floyd EvenTone
stpGamma/Gamma: 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 
850900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 1550 1600 
1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 2250 2300 2350 
2400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 3000 3050 3100 
3150 3200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 3750 3800 3850 
3900 3950 4000
stpImageType/Image Type: *LineArt SolidTone Continuous
stpInkType/Ink Type: *PhotoCMYK PhotoCMY CMYK RGB Quadtone
stpMagenta/Magenta: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 
750 800 850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 
1550 1600 1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 2250 
2300 2350 2400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 3000 
3050 3100 3150 3200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 3750 
3800 3850 3900 3950 4000
stpSaturation/Saturation: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 
700 750 800 850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 
1500 1550 1600 1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 
2250 2300 2350 2400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 
3000 3050 3100 3150 3200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 
3750 3800 3850 3900 3950 4000 4050 4100 4150 4200 4250 4300 4350 4400 4450 
4500 4550 4600 4650 4700 4750 4800 4850 4900 4950 5000 5050 5100 5150 5200 
5250 5300 5350 5400 5450 5500 5550 5600 5650 5700 5750 5800 5850 5900 5950 
6000 6050 6100 6150 6200 6250 6300 6350 6400 6450 6500 6550 6600 6650 6700 
6750 6800 6850 6900 6950 7000 7050 7100 7150 7200 7250 7300 7350 7400 7450 
7500 7550 7600 7650 7700 7750 7800 7850 7900 7950 8000 8050 8100 8150 8200 
8250 8300 8350 8400 8450 8500 8550 8600 8650 8700 8750 8800 8850 8900 8950 
9000
stpYellow/Yellow: 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 
800 850 900 950 *1000 1050 1100 1150 1200 1250 1300 1350 1400 1450 1500 1550 
1600 1650 1700 1750 1800 1850 1900 1950 2000 2050 2100 2150 2200 2250 2300 
2350 2400 2450 2500 2550 2600 2650 2700 2750 2800 2850 2900 2950 3000 3050 
3100 3150 3200 3250 3300 3350 3400 3450 3500 3550 3600 3650 3700 3750 3800 
3850 3900 3950 4000
dryad:/home/gail#  


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