CUPS printing and faxing problem

[Stephen Liu]

Hi Michael, 

Thanks for your response. 

On Wed, 2003-05-14 at 15:52, Michael Goffioul wrote: 
> 
> "cups" is not a command, it's a system. To test your cups installation,
> try to print a PostScript file using the "lpr" utility.

Noted with thanks

KStart -> Office -> OpenOffice.org Printer Setup -> Highlight 'Generic
Printer' (Default printer) - Properties - Under Command tag, highlight
'lpr' -> OK -> Close

Started an OpenOffice document
File -> Print -> select 'Generic Printer' -> OK
Nothing happened and the Print window closed
 
> > >From OpenOffice.1.0.1 print command, I could start CUP -> Send-to-Fax.
> > But the document could not be sent with a warning popup indicting CUP
> > not properly setup/config.
> 
> If the fax interface you're using is kdeprintfax (usually, you can
> discover some info about the current program by using the menu entries
> "Help -> About..."), then open the log window and give us at least the
> exact message you're getting.

Attached hereto please find the 'cup - error_log' for your reference.

> Tell us also what KDE version you're using (again, you can find it
> in the About box of any KDE program).

KStart (left click) -> Panel - Help - About KDE -> K Desktop
Environment. Release 3.0.3-8.3 Red Hat 

# rpm -qa | grep kde 
lockdev-1.0.0-20 
kdemultimedia-libs-3.0.3-4 
kdeartwork-screensavers-3.0.3-3 
kdesdk-kbugbuster-3.0.3-2 
kdepim-3.0.3-3 
kdesdk-kspy-3.0.3-2 
kdegames-devel-3.0.3-3 
kdenetwork-devel-3.0.3-3.2 
kdemultimedia-arts-3.0.3-4 
kdepasswd-3.0.3-3 
kdeaddons-konqueror-3.0.3-1 
kdesdk-kapptemplate-3.0.3-2 
kdesdk-kompare-3.0.3-2 
kdeaddons-noatun-3.0.3-1 
kdebase-devel-3.0.3-14 
kdeadmin-3.0.3-3 
kdesdk-gimp-3.0.3-2 
kdenetwork-libs-3.0.3-3.2 
kdeartwork-locolor-3.0.3-3 
kdeaddons-knewsticker-3.0.3-1 
kdeaddons-kate-3.0.3-1 
kdepim-pilot-3.0.3-3 
kdemultimedia-devel-3.0.3-4 
switchdesk-kde-3.9.8-9 
kdepim-devel-3.0.3-3 
kdesdk-kmtrace-3.0.3-2 
kdevelop-2.1.3-3 
kdelibs-3.0.3-8.3 
kdegames-3.0.3-3 
kdessh-3.0.3-3 
kdeaddons-kicker-3.0.3-1 
kdepim-cellphone-3.0.3-3 
licq-kde-1.2.0a-2 
kdelibs-devel-3.0.3-8.3 
kde1-compat-1.1.2-11 
lockdev-devel-1.0.0-20 
kdemultimedia-kfile-3.0.3-4 
kdeartwork-3.0.3-3 
kdesdk-kbabel-3.0.3-2 
kde2-compat-2.2.2-7 
kdebase-3.0.3-14 

B.Regards 
Stephen
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I [22/Oct/2002:12:52:18 +0800] Listening to 0:631
I [22/Oct/2002:12:52:18 +0800] Configured for up to 100 clients.
I [22/Oct/2002:12:53:49 +0800] LoadPPDs: Wrote "/etc/cups/ppds.dat", 3259 PPDs...
E [22/Oct/2002:12:53:53 +0800] Scheduler shutting down due to SIGTERM.
I [18/Apr/2003:20:33:04 +0800] Listening to 0:631
I [18/Apr/2003:20:33:04 +0800] Configured for up to 100 clients.
I [18/Apr/2003:20:33:04 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [18/Apr/2003:20:33:05 +0800] LoadPPDs: No new or changed PPDs...
I [18/Apr/2003:20:33:31 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3258)
I [18/Apr/2003:20:36:09 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3343)
I [18/Apr/2003:20:36:44 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=3344)
I [18/Apr/2003:20:37:21 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=3348)
I [18/Apr/2003:20:37:28 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3349)
I [18/Apr/2003:20:37:37 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=3350)
E [18/Apr/2003:20:39:17 +0800] Scheduler shutting down due to SIGTERM.
I [18/Apr/2003:20:41:36 +0800] Listening to 0:631
I [18/Apr/2003:20:41:37 +0800] Configured for up to 100 clients.
I [18/Apr/2003:20:41:37 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [18/Apr/2003:20:41:41 +0800] LoadPPDs: No new or changed PPDs...
I [18/Apr/2003:20:42:12 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1428)
I [18/Apr/2003:20:42:25 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=1429)
I [18/Apr/2003:20:42:30 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1431)
I [18/Apr/2003:20:43:29 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1435)
I [18/Apr/2003:20:44:05 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1438)
I [18/Apr/2003:20:44:53 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1439)
I [18/Apr/2003:20:45:03 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1444)
I [18/Apr/2003:20:46:43 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1447)
I [18/Apr/2003:20:46:43 +0800] Setting HP device-uri to "parallel:/dev/lp0" (was "".)
I [18/Apr/2003:20:46:43 +0800] Setting HP printer-is-accepting-jobs to 1 (was 0.)
I [18/Apr/2003:20:46:43 +0800] Setting HP printer-state to 3 (was 5.)
I [18/Apr/2003:20:46:43 +0800] Saving printers.conf...
I [18/Apr/2003:20:46:43 +0800] New printer 'HP' added by 'root'.
I [18/Apr/2003:20:46:53 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1448)
I [18/Apr/2003:20:50:15 +0800] Job 1 queued on 'HP' by 'root'.
I [18/Apr/2003:20:50:16 +0800] Started filter /usr/lib/cups/filter/pstops (PID 1495) for job 1.
I [18/Apr/2003:20:50:16 +0800] Started filter /usr/lib/cups/filter/cupsomatic (PID 1496) for job 1.
I [18/Apr/2003:20:50:16 +0800] Started backend /usr/lib/cups/backend/parallel (PID 1497) for job 1.
I [18/Apr/2003:20:51:46 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=1577)
I [18/Apr/2003:20:52:24 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1581)
I [18/Apr/2003:20:52:56 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1583)
I [18/Apr/2003:20:52:57 +0800] Saving printers.conf...
I [18/Apr/2003:20:52:57 +0800] Printer 'HP' modified by 'root'.
I [18/Apr/2003:20:53:07 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1586)
I [18/Apr/2003:20:53:07 +0800] Saving printers.conf...
I [18/Apr/2003:20:53:07 +0800] Printer 'HP' modified by 'root'.
I [18/Apr/2003:20:53:26 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1588)
I [18/Apr/2003:20:53:26 +0800] Saving printers.conf...
I [18/Apr/2003:20:53:26 +0800] Printer 'HP' modified by 'root'.
I [18/Apr/2003:20:53:32 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1590)
I [18/Apr/2003:20:53:38 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1591)
I [18/Apr/2003:20:53:44 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1592)
I [18/Apr/2003:20:53:49 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1593)
I [18/Apr/2003:20:55:33 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=1878)
I [18/Apr/2003:20:55:43 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=1879)
I [18/Apr/2003:20:55:46 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=1880)
I [18/Apr/2003:20:55:56 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=1881)
I [18/Apr/2003:20:55:59 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=1882)
I [18/Apr/2003:20:56:16 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=1885)
I [18/Apr/2003:20:58:52 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2128)
I [18/Apr/2003:21:00:42 +0800] Job 2 queued on 'HP' by 'satimis'.
I [18/Apr/2003:21:00:42 +0800] Started filter /usr/lib/cups/filter/pstops (PID 2148) for job 2.
I [18/Apr/2003:21:00:42 +0800] Started filter /usr/lib/cups/filter/cupsomatic (PID 2149) for job 2.
I [18/Apr/2003:21:00:42 +0800] Started backend /usr/lib/cups/backend/parallel (PID 2150) for job 2.
E [18/Apr/2003:21:06:31 +0800] Scheduler shutting down due to SIGTERM.
I [07/May/2003:00:35:59 +0800] Listening to 0:631
I [07/May/2003:00:36:00 +0800] Configured for up to 100 clients.
I [07/May/2003:00:36:00 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [07/May/2003:00:36:02 +0800] LoadPPDs: No new or changed PPDs...
I [07/May/2003:00:38:24 +0800] Started "/usr/lib/cups/cgi-bin/classes.cgi" (pid=3843)
I [07/May/2003:00:38:35 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3844)
I [07/May/2003:00:38:38 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3845)
I [07/May/2003:00:38:54 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3846)
I [07/May/2003:00:38:57 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3847)
I [07/May/2003:00:39:01 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=3850)
E [07/May/2003:00:39:01 +0800] restart_job: job #1 cannot be restarted - no files!
I [07/May/2003:00:39:11 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3851)
I [07/May/2003:00:39:33 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3852)
I [07/May/2003:00:39:53 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3853)
I [07/May/2003:00:48:38 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=4100)
I [07/May/2003:00:48:53 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=4101)
I [07/May/2003:00:49:07 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=4104)
I [07/May/2003:00:49:39 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=4105)
I [07/May/2003:00:49:43 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=4106)
E [07/May/2003:01:39:59 +0800] Scheduler shutting down due to SIGTERM.
I [07/May/2003:11:38:26 +0800] Listening to 0:631
I [07/May/2003:11:38:26 +0800] Configured for up to 100 clients.
I [07/May/2003:11:38:27 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [07/May/2003:11:38:27 +0800] LoadPPDs: No new or changed PPDs...
I [07/May/2003:11:38:40 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2301)
E [07/May/2003:11:52:54 +0800] Scheduler shutting down due to SIGTERM.
I [07/May/2003:15:55:53 +0800] Listening to 0:631
I [07/May/2003:15:55:53 +0800] Configured for up to 100 clients.
I [07/May/2003:15:55:54 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [07/May/2003:15:55:56 +0800] LoadPPDs: No new or changed PPDs...
I [07/May/2003:15:56:19 +0800] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=2065)
I [07/May/2003:15:56:29 +0800] Started "/usr/lib/cups/cgi-bin/jobs.cgi" (pid=2067)
I [07/May/2003:15:56:35 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2068)
I [07/May/2003:15:56:41 +0800] Started "/usr/lib/cups/cgi-bin/classes.cgi" (pid=2069)
I [07/May/2003:15:56:46 +0800] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2070)
I [12/May/2003:16:00:02 +0800] Listening to 0:631
I [12/May/2003:16:00:02 +0800] Configured for up to 100 clients.
I [12/May/2003:16:00:02 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [12/May/2003:16:00:03 +0800] LoadPPDs: No new or changed PPDs...
E [12/May/2003:17:21:52 +0800] Scheduler shutting down due to SIGTERM.
I [14/May/2003:10:53:50 +0800] Listening to 0:631
I [14/May/2003:10:53:51 +0800] Configured for up to 100 clients.
I [14/May/2003:10:53:51 +0800] LoadPPDs: Read "/etc/cups/ppds.dat", 3259 PPDs...
I [14/May/2003:10:53:55 +0800] LoadPPDs: No new or changed PPDs...
E [14/May/2003:12:38:12 +0800] Scheduler shutting down due to SIGTERM.