Print protocol dies unexpectedly

Michael Goffioul goffioul at imec.be
Wed Jun 4 14:33:58 CEST 2003


> system. when I click on the printer icon (hp930c) in the Printers folder I got
> the following message:
> 
> An error occured while loading print:/printers/hp930c:
> The process for the print protocol died unexpectedly.
> 
> In the .xsession-errors I got:
> 
> kioslave: ####### CRASH ###### pid = 455 signal = 11
> kdeinit: PID 455 terminated.
> 
> No problems when I click on the icons in the Specials folder.
> 
> I have the same cupsd.conf file in the "old" Slackware 8.1 system with KDE
> 3.0.1 and there everything works.

Could you generate a backtrace? This is tricky because the crash occurs
in the IOSlave, so to generate a backtarce you have to attach gdb to a
running IOSlave:
1) starts konqueror, and enter print:/ (to start the kio_print IOSlave)
2) get the process ID using "ps -ef". The command should look like:
   "kdeinit: kio_print print ...."
3) start gdb and attach it to the running process:
   "gdb $KDEDIR/bin/kdeinit <process-ID>"
4) at gdb prompt, type "c" then enter-key (when gdb attached to the process,
   it paused it, this "c" command just resume it)
5) in konqueror, do the needed steps to produce the problem, normally you
   should see the crash at the gdb prompt
6) type "bt" at gdb prompt to get the backtrace

Michael.

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Michael Goffioul		IMEC-DESICS-MIRA
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