Is this worth a bug report or is this an expected behavior of Kontact/Kmail?

[Daniel Vrátil]

Hi,

On Wednesday, 14 November 2018 09:30:50 CET stakanov wrote:
> When you have a POP3 account and you e.g. loose your password, after the
> password reset, a new password is asked when you check for mail (as the
> first try obviously is not successful). This is good, because it makes it
> easy for the user to change the password. When the user changes the POP
> password the coresponding(!) SMTP password is however NOT updated.

That is by design. KMail treats incoming and outgoing accounts and completely 
separated.

> The error message is then confusing because when you send mail now, you get
> is:
> server error, message could not be sent.
> 
> While the error is on the users side, and should be IMO "password or
> username wrong".

Yep, that's a bug.


> As I see it, there are two bugs: SMTP should update when POP password is
> updated. (can be bug or enhancement)

I don't know if we can solve this easily: you can have a single SMTP account 
shared between multiple identities that are attached to multiple incoming mail 
account, so updating the passwords is tricky :)

> The second is the error message that makes it impossible for the not well
> "IT educated" standard user to understand what is going on. This may cause
> unnecessary helpdesk tickets and therefore I consider it a bug.

Agreed.

> 
> Could you please (to avoid unwanted reports) indicate me, if this is instead
> expected / wanted / necessary behavior?

Regarding changing passwords for both SMTP and POP3: you can report it as a 
wish, no promise on whether it will get implemented. Regarding the wrong error 
message when sending email, that's a bug.

>
> It would also be nice if you tell me (in case it is a bug) whether I should
> report to the distribution (in this case opensuse Leap15) or to KDE
> bugzilla.

Report both to bugs.kde.org. The wrong error message is likely a bug in the 
KSMTP library, so report it against the ksmtp product, please. The feature 
request to update both passwords should probably go against 
kidentitymanagement product, probably? That seems to be the one part that 
interlinks POP3 and SMTP accounts...


Cheers,
Daniel

> 
> Thank you.
> 
> 
> 
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-- 
Daniel Vrátil
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IRC: dvratil on Freenode (#kde, #kontact, #akonadi, #fedora-kde)

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