Want to help make improvements

[Daniel Vrátil]

On Saturday, 14 July 2018 06:30:15 CEST Doran L. Barton wrote:
> Howdy KDE-PIM developers!

Hi Doran!

> I'm a long-time software developer, but I've never contributed to any KDE
> projects, but my frustration compels me to want to do something. I've used
> kmail and kontact off and on for years. Each time I give it a go, I end up
> moving to another IMAP client because of random issues.
> 
> I was using Claws instead of kmail on my Fedora systems but when Fedora 28
> came out, they removed the "fancy" plugin for Claws because of a dependency
> on gtkhtml or some other HTML rendering library. So, now I'm back to kmail.
> I use it to read mail from four IMAP accounts, all of which are perfectly
> readable using mutt. One of those accounts, with my employer, Bluehost,
> doesn't work at all. kmail says the resource is broken.
> 
> One account is for an with Amazon WorkMail. It works fine but when I try to
> send mail from my Gmail account, it insists on using the WorkMail account
> even though kmail's configuration says e-mail from my gmail identity should
> go through smtp.gmail.com.

Hmm, I've never seen such problem, and I've been using multiple IMAP accounts 
with bunch of different identities for a long time.

Can you double-check in the IMAP resource settings (in the Advanced tab) that 
the right Identity is selected, and that the Outgoing account in the Identity 
settings is set up correctly as well?


> Another account works fine on my desktop computer, but won't retrieve
> messages on my laptop unless I restart akonadi, so I'm having to do that
> constantly throughout the day.

That one I've heard about :( Sometimes the Akonadi Resource gets stuck in an 
undefined state that it cannot recover from, although there have been some fixes 
in this area lately. You can check 



> So, how can I help troubleshoot and report these issues so that I or someone
> else can figure what is wrong with KDE-PIM? I'm tired of pining for a
> graphical mutt.

Regarding the wrong sending account, you could try running Kontact/Kmail from 
terminal with full logging enabled and see if it shows anything interesting 
when you try to send an email.

For the one when your sync gets stuck, please test with the latest version of 
PIM first, and see if maybe is resolved there. If not, you could run the entire 
Akonadi will full logging from terminal and hope that there will be something 
in the logs.

-- 
Daniel Vrátil
www.dvratil.cz | dvratil at kde.org
IRC: dvratil on Freenode (#kde, #kontact, #akonadi, #fedora-kde)

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