[Kde-pim] kmail: unable to delete IMAP mails on certain accounts

[Christian Mollekopf]

On Tuesday 09 June 2015 12:08:40 Hans-Peter Jansen wrote:
> Dear kdepim hackers,
> 

Hey,

> first of all, I'm addicted to your project, and mostly loving it.
> Using it seriously in private and commercial setting since Kmail 2.0!
> 

Great to hear =)

> And now for the bad news:
> With openSUSE 13.2 on local server (cyrus-imapd) and client and kmail 4.14.
> {5,6,8,9}, I cannot delete mails on certain IMAP accounts.
> 
> Hitting <Delete> results in the mail disappearing, a copy is created in the
> trash folder, and then kmail refetches the source folder completely, due to:
> 
> akonadi_imap_resource_1(11917) RetrieveItemsTask::onFinalSelectDone:
> Detected inconsistency in local cache, we're missing some messages. Server:
>  13722 Local:  13721
> akonadi_imap_resource_1(11917) RetrieveItemsTask::onFinalSelectDone:
> Refetching complete mailbox.
> 
> After refetching, the mail appears again in the source folder (disabled).
> After clicking on the open letter symbol, the mail can be opened again.
> The same happens, if I hit <shift><delete> apart from the trash folder copy.
> 
> I've tried everything serveral times, one would usually do with such issues:
> * restarting akonadi correctly (that is akonadictl stop, wait for all
> processes  finishing, akonadictl start
>  * removing the akonadi cache with akonadiconsole
>  * rebuilding the akonadi database from scratch (¹)
>  * reconstructing the mailboxes on the cyrus server (reconstruct -GR ...)
> 
> ¹) this is a major annoyance, if you have to handle multiple accounts with
>    multiple identities due to the numeric references of the special folders,
> that changes every time on rebuild (Drafts, Fcc, Templates in
>    $KDEHOME/share/config/emailidentities and TrashCollection in
>    $KDEHOME/share/config/akonadi_imap_resource_*rc)
> 
> I even rebuilt 4.14.9 on openSUSE build service for 13.2:
> https://build.opensuse.org/project/monitor/home:frispete:branches:KDE:Distro
> :Factory but none of my attempts were successful.
> 
> The akonadi DB is living on a local SSD in a otherwise idle XFS filesystem.
> 
> Before I create a report on bugs.kde.org, I would like to kindly ask, if
> this problem is known to anybody in the audience.

I know that the problem exists, but haven't tracked it down so far.
It's most likely in the imap resource, and it's item retrieval code.

I think this is the bug tracking it:
https://bugs.kde.org/show_bug.cgi?id=327894

Cheers,
Christian

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