[Kde-pim] IMAP/Pop3 Config UIs

Ingo Klöcker kloecker at kde.org
Sun Mar 28 19:07:36 BST 2010


On Sunday 28 March 2010, Frank Thieme wrote:
> On Sonntag, 28. März 2010 15:55:08 Ingo Klöcker wrote:
> > On Sunday 28 March 2010, Frank Thieme wrote:
> > > I guess it should be "SSL/TLS" and "STARTTLS" like other eMail
> > > programs do have.
> > 
> > Which other mail clients? I don't think Thunderbird has this
> > neither does Outlook. Also, most providers I know talk about SSL
> > and TLS on their pages where they explain how to setup the mail
> > accounts, but I've never seen anybody mentioning STARTTLS.
> 
> Thunderbird (at least 3) has exactly the choice "None", "SSL/TLS" and
> "STARTTLS". But I believe I have seen this elsewhere, too. Just can't
> remember where.

Okay. Thunderbird 2 definitely did not. I don't believe that any user is 
going to understand what STARTTLS is supposed to be. The 1&1 Hilfe-
Center mentions STARTTLS on 3 pages, but there are 8 pages talking about 
SSL/TLS. In particular, the page explaining in detail how to setup your 
email client (http://hilfe-center.1und1.de/hosting/email/9.html) doesn't 
mention STARTTLS at all. I don't think that it was a very smart move by 
the Thunderbird developers to confront the user with settings which 
differ significantly from the settings in TB 2.

Unless there are really compelling reasons for doing so we shouldn't 
follow TB's example.


> > The tooltip should simply state that the user should use whatever
> > autodetect proposes unless this choice does not work.
> 
> At least that does not work on smtp.1und1.de, but in a bad way.
> Autodetect says nothing is possible, making a choice impossible.
> IIRC I couldn't even select that I have to authenticate there...

Well, obviously autodetect needs to be improved then. Do you know 
whether there's a bug report for this?

I'm anyway in favor of providing a list of settings for the most 
important providers so that all the user has to do is enter his email 
address and a password in a suitable account setup assistant. But, of 
course, that's a totally different story.


Regards,
Ingo
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