[Kde-pim] Kmail 1.9.9 problem Open SuSE 11.0

[Ingo Klöcker]

On Friday 21 November 2008, Gaffer. wrote:
> Hi Guys
>
> Open SuSE 11.00.  KDE 3.5 Desktop.  Kmail 1.9.9.
>
> I have a client that is unable to send Email if it is over about 10K
> in size.  They originally reported that they couldn't send mail with
> an attachment.  In this instance JPG images.
>
> I have not been able to find any reason why Email, with or without an
> attachment but over about 10K in size fails to get sent or possibly
> rejected by the SMTP server.
>
> I say rejected because if I copy the mail onto a USB stick and
> transfer it to another machine running Open SuSE 10.3 it gets sent
> just fine.  Note via a different ISP.  The clients account and ISP is
> locked to his phone number.
>
> I have a copy of the headers from a failed send in case you need any
> information from it.
>
> Thankyou for your help.

The only limitation I know of is a limitation of the size of 
attachments. The default value for this limit is 50 MB. For more 
information see http://kde.markmail.org/message/zi624sdtclblsfk3 .

To me this seems to be a limitation of the ISP. Did your client try to 
send larger messages with another email client, e.g. Thunderbird?


Regards,
Ingo
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