Runtime Error in K Turtle

[Bastiaan Veelo]

> On 12 Sep 2017, at 11:03, Sumeet Mahecha <sumeet.mahecha at akesi.org> wrote:
> 
> Do you have contact number or Any Helpline number ?
> 
> Thanks & Regards
> Sumeet Mahecha | System Admin – Aga Khan School, Mundra
> Aga Khan Education Service, India
> Tel: +91 2838 224215, 222583
> Visit our website: www.agakhanschools.org/india <http://www.agakhanschools.org/india>
> From: tomaz.canabrava at gmail.com <mailto:tomaz.canabrava at gmail.com> <tomaz.canabrava at gmail.com <mailto:tomaz.canabrava at gmail.com>> on behalf of Tomaz Canabrava <tcanabrava at kde.org <mailto:tcanabrava at kde.org>>
> Sent: 11 September 2017 16:22:14
> To: KDE Edu
> Cc: kde-windows at kde.org <mailto:kde-windows at kde.org>; kde-edu at mail.kde.org <mailto:kde-edu at mail.kde.org>; Sumeet Mahecha; yasmin.meghani
> Subject: Re: Runtime Error in K Turtle
>  
> 
> 
> On Mon, Sep 11, 2017 at 6:30 AM, prashant vedant <prashant.vedant at akesi.org <mailto:prashant.vedant at akesi.org>> wrote:
> Dear Team,
> 
> We are running our practicals on the N Computing L-230. We have windows server 2008 R2 standards 64 bit with 24 GB RAM.
> We are trying to run K turtle in our system. We have successfully installed the setup in our server and it is working fine on the server. But when we try to execute it in our N computing system, it is giving some error. Please find attached screenshot for the error and revert on priority. It is affecting in our academics.
> 
> Thanks & Regards
> Prashant Vedant | Computer Teacher – Aga Khan School, Mundra
> Aga Khan Education Service, India
> 
> Hello Prashant,
> 
> This error doesn't says much, unfortunately.
> Can you ellaborate more on how is the setup done?
> 
> Best,
> Tomaz Canabrava


Hi,

You could ask NComputing for their helpline.

Make sure you do your tests on the server with the same user and permissions as on the client. If it then fails on the server as well, you know it is a permissions issue and not a hardware/software/virtualization issue. Also, check that the app is loading the same DLLs from the same locations on the server and on the client using Dependency Walker (depends.exe). If it doesn’t, you know you are in DLL hell. If you are persistent in nature, you could try compiling KTurtle yourself in debugging mode which may provide more information on the error.

These are my two cents, I am not a KDE developer.

Bastiaan.
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