Review Request 110687: DrKonqi should check for disabled version as the very first step in the reporting assistant.

[Bill McGonigle]

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File Attachment: reject disabled versions (revised edition) - bugzilla-version-cheking-improved.png
<https://git.reviewboard.kde.org//r/110687/#fcomment240>

    Perhaps:
    
    Sorry, the KDE bug tracking system is no longer accepting bug reports for konsole version 2.7.2.  This usually means that you are using an older version of konsole that is no longer maintained by the KDE team.
    
    You may want to see if your distribution has an update to a newer version of KDE.  If your distribution only has an older version of KDE, then the best place to log your bug report is in the distribution's bug reporting system.


- Bill McGonigle


On June 5, 2013, 10:05 a.m., Jekyll Wu wrote:
> 
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> This is an automatically generated e-mail. To reply, visit:
> https://git.reviewboard.kde.org/r/110687/
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> (Updated June 5, 2013, 10:05 a.m.)
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> 
> Review request for KDE Runtime and George Kiagiadakis.
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> Bugs: 315073
>     http://bugs.kde.org/show_bug.cgi?id=315073
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> Repository: kde-runtime
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> Description
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> As I have said in https://bugs.kde.org/show_bug.cgi?id=315073#c3 ,  Bugzilla's new and nice behavior (since 4.2.5) of rejecting reports against disabled versions brings a new usability problem to DrKonqi: users spend value time in downloading debug symbols, generating the backtrace, writing all information he/she can recall, but in the end only to find an error dialog telling them (in a not so clear and friendly way) that bugs.kde.org won't accept his/her report. 
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> I would propose making version checking the very first step in the reporting assistant: a perfect bug report against an outdated version is still useless. 
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> The patch has been created for sometime and works, but unfortunately I don't have much time for coding since then, so it is not as good as what I have planned to make it to be. Nevertheless, I think it is still a good improvement of the current situation.
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> Diffs
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>   drkonqi/CMakeLists.txt 39833d7 
>   drkonqi/drkonqi_globals.h d5f098a 
>   drkonqi/productmapping.h f926c9d 
>   drkonqi/productmapping.cpp f4e59e5 
>   drkonqi/reportassistantdialog.cpp c296059 
>   drkonqi/reportassistantpages_bugzilla_versioncheck.h PRE-CREATION 
>   drkonqi/reportassistantpages_bugzilla_versioncheck.cpp PRE-CREATION 
>   drkonqi/reportinterface.h c7e374e 
>   drkonqi/reportinterface.cpp 4190c40 
>   drkonqi/ui/assistantpage_versioncheck.ui PRE-CREATION 
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> Diff: https://git.reviewboard.kde.org/r/110687/diff/
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> Testing
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> File Attachments
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> rejecting disabled version
>   https://git.reviewboard.kde.org/media/uploaded/files/2013/05/28/drkonqi-version-checking.png
> reject disabled versions (revised edition)
>   https://git.reviewboard.kde.org/media/uploaded/files/2013/05/30/bugzilla-version-cheking-improved.png
> 
> 
> Thanks,
> 
> Jekyll Wu
> 
>

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