Login for bug reporting
adaptee at gmail.com
Sun Feb 10 08:11:37 GMT 2013
On 2013年02月07日 01:56, Kevin Krammer wrote:
> at FOSDEM I was approached by a person who asked me to relay his
> dissatisfaction with the requirement of having a KDE Bugzilla account to
> report crashes via the KDE crash handler dialog.
> The issue in his case was kind of made worse by having this obstacle appear
> too late, i.e. after he had followed the instructions to create a useful
> backtrace and had downloaded several tens of megabytes of debug symbols.
Well, there is good reason to not put the account creating/logining
operation at the beginning :
Not every crash is worth reporting. DrKonqi already does some basic
checking before allowing users to report a crash. If the account
creating/logining operation is put at the very beginning, then users
might be told they should not report this crash AFTER they have spent
time in creating the account or logining. I think that would be more
annoying than the complaint raised in this thread. They may get the
impression of being cheated to waste their time, especially creating one
account for nothing.
> Being a FOSS developer himself he said that he understands the need for having
> a communication channel with the reported, but just having an email address
> for that would be sufficient (e.g. Debian's bug tracker works that way).
> So the question is whether alternative login options  are something we
> could do or whether this is impossible in our setup or just something we don't
> want to do because of certain drawbacks.
As for the questions of supporting alternative authentication, anonymous
bug database , etc, I lack the related knowledge to make them happen so
I wouldn't make stupid comments.
But there is one thing I would like to raise :
bugs.kde.org is already receiving TOO MANY crash reports, especially
useless reports from outdated versions.
We don't lack (useful) crash reports. We lack people/time/method to
deal with them.
So as long as we still use bugs.kde.org for crash reporting, I'm against
any change that makes more (useless) crash reports flooding in. I would
rather spend time in the opposite direction. One thing that immediately
comes into my mind is preventing crash reports from outdated versions
(anything older than 4.9.x at the moment) . That is actually already
possible after https://reviewboard.kde.org/r/108512 , and I will try my
best to make it happen in 4.11.
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