Login for bug reporting

Christoph Cullmann cullmann at absint.com
Wed Feb 6 19:36:33 GMT 2013


actually, if he has taken the obstacles of installing tens of megabytes of stuff, 
what was the problem with creating an account?

Was it some problem with privacy, that he doesn't want his mail to register there (than he won't give his mail address as feedback point, anyway)
or was the process to much work?

Last time I did so, that takes 1 minute and if you won't spend that time, would you
spend the time to reply to any question in the bug you reported, because most times,
if the backtrace is not just perfect or it is easily reproducable, without any
interaction, the bug won't help at all ;)


----- Ursprüngliche Mail -----
> Hi folks,
> at FOSDEM I was approached by a person who asked me to relay his
> dissatisfaction with the requirement of having a KDE Bugzilla account
> to
> report crashes via the KDE crash handler dialog.
> The issue in his case was kind of made worse by having this obstacle
> appear
> too late, i.e. after he had followed the instructions to create a
> useful
> backtrace and had downloaded several tens of megabytes of debug
> symbols.
> Being a FOSS developer himself he said that he understands the need
> for having
> a communication channel with the reported, but just having an email
> address
> for that would be sufficient (e.g. Debian's bug tracker works that
> way).
> So the question is whether alternative login options [1] are
> something we
> could do or whether this is impossible in our setup or just something
> we don't
> want to do because of certain drawbacks.
> Cheers,
> Kevin
> [1] assuming that a KDE bugzilla login is nowadays a KDE Identity
> login, could
> we have something like on the Wikis, e.g. OpenID, or something
> comment
> sections of websites used, e.g. "login via Facebook"?
> --
> Kevin Krammer, KDE developer, xdg-utils developer
> KDE user support, developer mentoring

-------------------------------------- Christoph Cullmann ---------
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