bugzilla situation

[Sven Burmeister]

Am Mittwoch, 22. Februar 2012, 12:38:38 schrieb Antonis Tsiapaliokas:
> For e.x., someone is a core developer, someone  is on release team or
> someone else is a sysadmin and some others are taking critical decisions
> about the feature of KDE. I don't think that neither of them was there
> where he is now from it's first day of KDE. So in my opinion
> some privileges must be earned, in order to be able to communicate better
> and faster.

Earning the privilege to report bugs? Forcing users to subscribe to a 
mailinglist or wait for hours on some IRC channel? Seriously? I have come 
across lots of occasions where people did not get a reply on IRC or were told 
on a mailinglist that bugs should be reported at bugzilla.

A lot of KDE is released as rather untested software, compared to software you 
pay for. Part of the deal with users is that they do not expect the same kind 
of QA before code gets released as one would for paid software and that they 
act as the testers software companies usually have to pay for. You get testers 
for free and do not have to do QA at the level of paid software but you still 
want them to earn the privilege to report bugs without offering a smarter 
alternative than to keep them away from bugzilla?

Of course a lot of people are not on the technical level to report perfect bug 
reports, but that's the price you have to pay if you do not want to pay 
professional testers.

If you want to get rid of dead bug reports be smarter than complaining about 
your users.

Sven