"Issues Knowledge Base", a better place to show common issues [Proposal and call for (little) help]

[Oswald Buddenhagen]

On Sun, Mar 14, 2010 at 04:28:24PM -0300, Darío Andrés Rodríguez wrote:
> And if you hate the whole idea there is an alternative using bugzilla:
> 
> - Create a "commonPopularImportant" (or something like that) keyword...
>
+1
add frequent to the mix. noteworthy or notable sound good, too. :)

> - Clean the summaries of those bug reports... (to be concise and
> self-explanatory enough)
>
i think it would be simpler to just fork off *yet* another duplicate
with clean information. this would also solve the problem of spamming
all the reporters if only a textual backlink is added to the description
instead of linking with the actual "master report" - though i find the
idea kinda questionable.

> - Add some custom field to show the affected and fixed versions..
> (extend bugzilla)
>
+1
the bugmail processor should be also made smart enough to auto-set the
fix version from BUGged commit messages. that would involve getting the
branch from the subject of the mail (which, btw, should be pasted into
the bug instead of being discarded) and having a release schedule table
in bugzilla itself.