bug handling policy / interaction with users

[Cornelius Schumacher]

On Sunday 16 March 2003 13:28, Stefan Gehn wrote:
>
> Also Charles thought he would get more positive feedback about Noatun,
> unfrotunately users just complain if things don't work, they almost never
> say "thank you". That's quite annoying too and you have to think about that
> fact everytime you get another rant that makes you sad. At least I try to
> do that, it's of no use waiting for that never to come "thank you".

It's not true that users only complain and give no positive feedback. It 
depends on how you interact with your users, though.

-- 
Cornelius Schumacher <schumacher at kde.org>