bug handling policy / interaction with users

[Tim Jansen]

On Saturday 15 March 2003 21:08, Guillaume Laurent wrote:
> > This user has a point, but I have learned while working around linux in
> > .pl, that if you want a feature you should either code it yourself or
> > shut up and act like everything is ok, this is how stuff works in free
> > software, the faster the user learns it, the better, sad but true.
> If KDE has any ambition to take a significant part of the desktop market,
> this will have to change.

It is not realistic to expect that this will change as long as components are 
done by unpaid volunteers. In essence the submitter of the bug said "scrap 
arts, use mplayer". You may be able to change the way the question has been 
answered, but certainly not the answer itself.

bye..