Policy on stale bugs (was Re: Closing NEEDSINFO bugs after 30 days)

[Luigi Toscano]

Luigi Toscano ha scritto:
> Andrew Crouthamel ha scritto:
>> I've been spending a lot of time browsing, searching, and filtering our bugs 
>> in Bugzilla. One of the areas I've found that could use improvement, are the 
>> NEEDSINFO bugs. Often, bugs are placed into this status, either awaiting 
>> additional information or backtraces, never to be updated again. We have 
>> NEEDSINFO bugs dating back to 2009.
> 
> Hi,
> the (semi)automated process which pings and then closes NEEDINFO bugs was 
> implemented, but I've noticed another policy which was never discussed (as far 
> as I know) here: bugs opened for a while
(sorry) ... are switched to NEEDINFO.

> 
> I disagree with this policy, and I'm not alone (at least another maintainer 
> asked for his product to be excluded):
> - not all projects distinguished between CONFIRMED and UNCONFIRMED (now 
> REPORTED), so it's possible that a perfectly valid bug or request (especially 
> requests) seems stale. You may say that it's easy to flip the status again. 
> I'd say that it's a unneeded step.
> - at most the script could add a new comment asking for updates, but not 
> immediately change the status out of the blue.
> - as mentioned, it was not discussed.
> 
> Please disable it for now, or just enable it for projects who explicitly wants 
> it for now.
> 
-- 
Luigi